JOB DESCRIPTION :
IT Infrastructure Management & End User Support :
- Oversee and maintain IT infrastructure, including servers, networks, storage, and endpoints.
- Ensure the high availability and performance of mission‑critical systems.
System Administration :
- Manage and administer enterprise systems such as ERP, WMS, CRM, and trading platforms.
- Maintain Active Directory, cloud services (AWS / Azure), virtualization, and backup systems.
- Manage user accounts, permissions, and access controls across various IT systems and applications.
- Develop and maintain system documentation, including standard operating procedures and configuration guides.
IT Security & Compliance :
- Implement and enforce robust cybersecurity measures, in line with industry standards.
- Ensure compliance with internal policies and regulatory requirements (e.g., SOC and ISO27001).
- Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with relevant regulations.
- Respond to security incidents, conduct forensic investigations, and implement remediation measures as needed.
Strategic Planning & Leadership :
- Align IT strategy with business goals, and contribute to long‑term technology planning.
- Evaluate and adopt new technologies that support operational efficiency and risk reduction.
- Provide strategic guidance on IT initiatives, including CRM adoption (e.g., Salesforce) and emerging technologies.
Project Management :
- Lead IT initiatives from planning to execution, ensuring on‑time and on‑budget delivery.
- Coordinate cross‑functional efforts and report progress to stakeholders.
Vendor Management :
- Manage relationships with external IT vendors, service providers, and software partners.
- Negotiate contracts and ensure that service levels are met.
Risk Management :
- Identify, assess, and mitigate IT and cybersecurity risks.
- Maintain business continuity and disaster recovery plans.
Staff Management & Development :
- Lead and mentor a small IT team, and promote a culture of accountability and growth.
- Oversee workload distribution, performance reviews, and skills development.
Qualifications and Skills
- Bachelors Degree or Diploma in Computer Science, Information Technology, or a related field
- Degree preferred
- Minimum 5+ years of experience in IT management, preferably within the trading or financial services industry
- Strong technical expertise in IT infrastructure, systems administration, and cybersecurity
- Experience managing enterprise systems such as ERP, WMS, CRM, and trading platforms
- Proven track record of leading IT projects with successful, on‑time delivery
- Relevant certifications, such as CISSP, PMP, or ITIL, are a strong plus
- Excellent communication skills, with the ability to convey technical concepts to non‑technical stakeholders effectively
Preferred Skills :
- Experience with Windows / Linux environments, firewalls, VPNs, and MDM tools
- Strong communication and leadership skills with a proactive, solutions‑oriented mindset