IT Manager

Job Crystal; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology services provider in Cape Town is seeking an experienced IT Manager to oversee the company's IT infrastructure and operations. You will implement robust cybersecurity policies, manage IT projects, and lead a skilled team of IT professionals. The ideal candidate should possess a degree in Information Technology and have a minimum of 3-5 years of IT management experience, preferably in the technology services sector. Competitive salary based on qualifications and experience.

Qualifications

• Minimum 3-5 years of experience in IT management, preferably in the MSP or technology services sector.
• Strong knowledge of networking, firewalls, VLANs, routing and switching.
• Experience with Windows Server and Microsoft 365 administration.

Responsibilities

• Oversee installation, configuration and maintenance of IT infrastructure.
• Implement and monitor cybersecurity policies and protocols.
• Manage IT projects from inception to completion.

Skills

IT Management

Networking

Cybersecurity

Vendor Management

Problem-solving

Leadership

Education

Degree/Diploma in Information Technology

Tools

VMware

Azure

AWS

Job description

Job Intro

IT Manager - Cape Town WC Western Cape

About TSTEC

TSTEC Tseng Scott Technologies (TSTEC) is a trusted leader in providing cutting‑edge IT infrastructure managed services and business technology solutions across South Africa and beyond. We specialise in delivering customised technology strategies to empower businesses with reliable IT systems, cybersecurity solutions and forward‑thinking digital innovation.

Job Specification

Role Overview: The IT Manager will be responsible for managing and maintaining the company’s IT infrastructure, overseeing internal IT operations, implementing cybersecurity measures and ensuring seamless delivery of IT services to clients. The ideal candidate will be highly technical, business‑oriented and capable of leading a team of IT professionals while driving innovation and operational efficiency.

Offer

Key Responsibilities

• IT Infrastructure & Systems Management – Oversee installation, configuration and maintenance of servers, networking equipment and IT hardware/software.
• Ensure the uptime, performance and security of company IT systems and infrastructure.
• Manage backups, disaster‑recovery solutions and business‑continuity plans.
• IT Security & Compliance – Implement and monitor robust cybersecurity policies and protocols (firewalls, endpoint protection, access controls).
• Conduct regular vulnerability assessments and ensure compliance with POPIA and other industry regulations.
• Oversee data‑protection encryption and secure data‑storage solutions.
• IT Strategy & Planning – Align IT infrastructure with the business goals and growth plans of TSTEC.
• Identify emerging technologies that could enhance business operations or client solutions.
• Stay up to date with changes and developments in the IT industry that could impact our clients’ IT infrastructure.
• Develop and manage IT budgets, procurement and vendor relationships.
• Service Delivery & Support – Manage IT support functions for internal staff and client‑facing systems.
• Be responsible for the technical onboarding and training of new technicians.
• Implement ITIL best practices for incident, problem and change management.
• Monitor and maintain SLAs for internal and external service delivery.
• Team Leadership & Development – Lead, mentor and evaluate IT staff performance, providing training and growth opportunities.
• Continuously up‑skill and remain knowledgeable on the latest trends, tools and services within our product stack to ensure we offer cutting‑edge solutions.
• Foster a collaborative and high‑performance culture within the IT department.
• Projects & Implementation – Manage IT projects from inception to completion (e.g. cloud migrations, network upgrades).
• Coordinate with business units and clients to ensure seamless delivery of technical solutions.
• Prepare and deliver a weekly technical report and updates to senior management.

Qualifications & Experience

• Degree/Diploma in Information Technology, Computer Science or related field.
• Minimum 3‑5 years of experience in IT management, preferably in the MSP or technology services sector.
• Strong knowledge of networking (LAN/WAN, firewalls, VLANs, routing and switching).
• Windows Server, Active Directory and Microsoft 365/Exchange administration.
• Virtualisation (VMware/Hyper‑V) and cloud platforms (Azure, AWS).
• Backup and disaster recovery solutions.
• Cybersecurity practices and tools (e.g. EDR, SIEM).
• IT certifications (e.g. ITIL, CCNA, MCSE, CompTIA Security) are advantageous.

Key Competencies

• Strong leadership and people‑management skills are a must.
• Excellent problem‑solving, analytical and troubleshooting abilities.
• Strategic thinking with the ability to balance technical and business needs.
• Exceptional communication and stakeholder‑management skills.
• Ability to work under pressure and manage multiple priorities simultaneously.

Remuneration Market‑related salary (based on experience and qualifications).

How to Apply

Interested candidates should send their CV and a cover letter to with the subject line “IT Manager Cape Town”.

Monthly Salary: Market related

Required Experience: Manager

Employment Type: Full‑Time

Experience: years

Vacancy: 1

Key Skills

Computer Hardware, IT Experience, IT Management, Network Installation, Vendor Management, Computer Networking, Microsoft Windows Server, Windows, IT Service Management, ITIL, SAN, Network Architecture