IT Infrastructure Team Leader

Sigma Connected Group; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical Insurance - Covers doctor, opt

Group Life Cover

Onsite health nurse

Shuttle services

Career development opportunities

Job summary

Sigma Connected Group is seeking an IT Infrastructure Team Leader to guide the performance, security and evolution of the company’s infrastructure. You will lead a team, balance hands-on delivery with strategic planning, and drive resilient, compliant technology services across the business.

You’ll coordinate with IT leadership, support architecture decisions and mentor staff while ensuring service excellence and operational resilience in a fast-paced environment.

Qualifications

• Minimum degree in information technology or related field.
• Strong leadership and people-management experience.
• Proven ability to manage and secure complex infrastructure.

Responsibilities

• Lead and manage performance, availability, security and continuous improvement of Sigma's infrastructure.
• Coach and develop Infrastructure Team members through regular meetings and performance planning.
• Administer Microsoft technologies including Microsoft 365, Exchange Online, Teams, Intune, CA, Windows Server and RDS environments.
• Manage Scale Computing and Hyper-V environments, including replication and disaster recovery.
• Oversee upgrades, patching, hardware/software installs, backups and change management.
• Monitor capacity and performance, produce metrics and support technology planning.

Skills

IT leadership

Windows Server

Microsoft 365

Hyper-V

Education

Bachelor's degree in IT

Tools

Scale Computing

Networking Cisco

Job description

Diep River - Office Based

Lead. Innovate. Deliver Excellence.

This is an exciting opportunity for an IT Infrastructure Team Leader who will be responsible for leading and developing the Infrastructure Team while ensuring the delivery of secure, resilient, and high-performing IT systems across the business. You will oversee infrastructure operations, support strategic technology initiatives, and ensure Sigma's technology environment continues to evolve in line with business and client requirements.

At Sigma, we're looking for an exceptional IT leader who can combine technical expertise with people management, coaching, and operational excellence to drive business success.

This is an opportunity to join an award-winning business where your leadership will directly influence infrastructure performance, business continuity, information security, and the development of future IT talent.

Why Sigma?

For four consecutive years, Sigma has been recognised by the Sunday Times Best Places to Work, voted for by our people. We believe in #ImproveEverythingAlways and create an environment where ambitious leaders can thrive, grow, and make a real impact.

What You'll Get

• Career development and opportunities to apply for internal promotions following your probationary period.
• Monthly, Quarterly and Annual awards with marvelous prizes.
• Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.
• Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.
• Medical Insurance - Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover.
• Your Health Matters - We have a nurse on-site to assist with any female health-related queries, support when you need it most.
• Your Vision, Our Mission, All Done Where You Work - We’re bringing eye care to you! From eye testing to trendy spectacles, it all happens onsite for your convenience!
• Transportation Benefits - Accommodate making your traveling journey to work easier with the amazing shuttle services that we offer our employees.
• Join communities and collaborate with your colleagues on our internal Social Media platform.
• The opportunity to be a part of an equal, diverse, and inclusive workplace - all amazing people are welcome in the Sigma Family.

What Your Day-to-Day Will Look Like

As our IT Infrastructure Team Leader, you will lead and manage the performance, availability, security, and continuous improvement of Sigma's infrastructure estate. You will combine hands‑on technical expertise with strong leadership capabilities to ensure exceptional service delivery whilst supporting the growth and development of your team.

You’ll

• Coach, mentor and develop Infrastructure Team members through regular one-to-one meetings, performance management, workload allocation and continuous development planning.
• Ensure business-critical systems remain available, secure, highly performant and appropriately documented across the organisation.
• Support and administer Microsoft technologies including Microsoft 365, Exchange Online, Teams, Intune, Conditional Access, Windows Server and Remote Desktop Services environments.
• Manage and develop Scale Computing and Hyper‑V environments, including site-to-site replication and disaster recovery solutions.
• Oversee infrastructure upgrades, patching, hardware and software installations, backup solutions and change management activities.
• Monitor infrastructure capacity and performance, produce reporting metrics, and support future technology planning and investment decisions.
• Work closely with the IT Infrastructure Manager, IT Security Manager and wider IT leadership team to maintain security standards, compliance requirements and operational best practice.
• Drive continuous improvement initiatives, proactively identifying trends, mitigating recurring issues and implementing sustainable technical solutions.
• Act as an escalation point for the IT Service Desk and support business-wide technology projects and infrastructure enhancements.

Who We're Looking For

An IT Infrastructure Team Leader is a confident and technically capable leader who combines infrastructure expertise with exceptional people management skills. They lead by example, build strong relationships across the business and drive positive change through innovation, operational excellence and effective leadership.

You will be highly skilled in systems and network administration, have a strong understanding of Microsoft technologies, and be able to balance strategic thinking with hands‑on technical delivery. You will thrive in a fast-paced environment, demonstrate strong problem-solving capabilities, and possess the ability to manage multiple priorities while maintaining high service standards.

You will have experience developing high-performing teams, managing stakeholder expectations, and delivering infrastructure solutions that support business growth and operational resilience.

You’ll Ideally Bring

• Matric / Equivalent qualification (Essential).
• Degree in Information Technology or a related discipline (Desirable).
• Microsoft and/or Azure Certification, or equivalent commercial experience.
• Previous experience leading and developing technical teams.
• Strong experience with Windows Server, Windows 11 and Microsoft infrastructure technologies.
• Experience administering Microsoft 365, Exchange Online, Microsoft Teams, Intune and Conditional Access policies.
• Experience with Scale Computing and/or Hyper‑V virtualisation platforms.
• Strong systems and network administration experience.
• Good IP networking knowledge, preferably within Cisco environments.
• Experience working alongside Information Security teams to meet compliance and certification requirements.
• Project management experience with the ability to coordinate multiple projects and consistently meet strict deadlines.
• Strong communication, delegation and stakeholder management skills.
• A customer-focused mindset with excellent problem-solving capabilities.
• Flexibility to participate in out-of-hours maintenance and support activities when required.

Why This Role?

This isn't just another IT leadership position. It is an opportunity to lead critical infrastructure services, influence Sigma's technology strategy, develop future technical leaders, improve operational resilience, and directly impact business performance across multiple locations.

If you're ready to take ownership, drive innovation and help shape the future of Sigma's technology landscape, we'd love to hear from you.