IT Infrastructure Leader: Strategy & Service Delivery

Sixsense; Gauteng; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A well-established business in Gauteng is seeking a Head of Information Technology Infrastructure. The role involves managing vendor relationships, driving customer satisfaction, and ensuring efficient IT support services. The ideal candidate has a Bachelor's Degree and extensive experience in infrastructure management and senior management roles. Strong knowledge in disaster recovery and budget management is essential.

Qualifications

• 10 years of experience in Infrastructure management and at least 5 years in infrastructure senior management.
• Hands-on experience in desktop, application, and network support (LAN/WAN/SAN).
• Excellent knowledge of Data Centre and IT operations.

Responsibilities

• Manage vendor relationships and asset/access management.
• Ensure IT support services meet agreed business service levels.
• Drive customer satisfaction, cost efficiency, compliance, and innovation.

Skills

Infrastructure management

Service Desk management

Vendor and contract management

Disaster recovery planning

People Management

Education

Bachelor's Degree

Job description

A well-established business in Gauteng is seeking a Head of Information Technology Infrastructure. The role involves managing vendor relationships, driving customer satisfaction, and ensuring efficient IT support services. The ideal candidate has a Bachelor's Degree and extensive experience in infrastructure management and senior management roles. Strong knowledge in disaster recovery and budget management is essential.