IT Helpdesk Technician – Grow with a Collaborative Tech Team

Optimum HR Services; Roodepoort; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading HR solutions firm in Roodepoort seeks an IT Helpdesk Technician to provide exceptional technical support to clients. This full-time role offers opportunities for growth within a collaborative team. The ideal candidate will have a Bachelor's degree in IT and at least 2 years of relevant experience. In addition to a competitive salary, we offer continuous learning and development opportunities in a supportive work environment. Join us and contribute to delivering top-notch IT solutions.

Benefits

Competitive salary and benefits

Opportunities for growth and advancement

Collaborative work environment

Continuous learning and professional development

Qualifications

• Minimum of 2 years of experience in a technical support role.
• Strong knowledge of computer hardware and software.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

Responsibilities

• Respond to customer inquiries and provide technical support.
• Troubleshoot and resolve hardware and software issues.
• Install, configure, and maintain computer systems and networks.
• Monitor and maintain computer systems to ensure smooth operation.

Skills

Problem-solving

Customer service

Communication

Technical support

Time management

Multitasking

Education

Bachelor's degree in Computer Science, Information Technology

Tools

Windows

Mac OS

Networking systems

Job description

A leading HR solutions firm in Roodepoort seeks an IT Helpdesk Technician to provide exceptional technical support to clients. This full-time role offers opportunities for growth within a collaborative team. The ideal candidate will have a Bachelor's degree in IT and at least 2 years of relevant experience. In addition to a competitive salary, we offer continuous learning and development opportunities in a supportive work environment. Join us and contribute to delivering top-notch IT solutions.