It & Customs Systems Manager - Project Delivery Supervisor

Fempower; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A global logistics leader in South Africa is seeking an experienced IT & Customs Systems Manager to oversee critical customs applications. You will manage a diverse team, ensuring system functionality aligns with operational requirements while driving digital transformation projects. The ideal candidate has a Bachelor's degree in IT and over 4 years in project management and database management, combined with strong technical and leadership skills.

Qualifications

• 4+ years' project management experience within an IT or logistics environment.
• 4+ years' experience with database management (SQL).
• Proven experience leading diverse teams in a collaborative style.

Responsibilities

• Oversee the development, maintenance, and optimisation of customs applications.
• Partner with IT development for functionality alignment.
• Manage end‑to‑end system performance and compliance.

Skills

Project management

Database management (SQL)

Customs and clearing systems knowledge

Technical skills (C#, SQL, HTML, Python)

Communication skills

Problem-solving skills

Stakeholder management

Education

Bachelor's degree or National Diploma in IT, Computer Science

Job description

About the Role: A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa.

This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast‑paced, international environment. You'll lead a diverse team of four and collaborate closely with regional and global technology teams driving digitisation, automation, and robotics initiatives within the customs and clearing domain.

Key Responsibilities

• Oversee the development, maintenance, and optimisation of the organisation's customs application.
• Partner with the IT development team to ensure functionality aligns with customs and clearing requirements.
• Manage end‑to‑end system performance, capacity, security, and compliance for operations across Southern Africa.
• Drive digital transformation projects that enable efficiency, cost optimisation, and innovation.
• Lead and develop a high‑performing, motivated team — fostering collaboration and accountability.
• Ensure service levels (SLAs and OLAs) are met or exceeded.
• Serve as the technical and operational point of escalation for system‑related issues.
• Support business continuity and disaster recovery planning.
• Manage vendor relationships and collaborate on regional or global initiatives.

Qualifications and Experience

• Bachelor's degree or National Diploma in IT, Computer Science.
• 4+ years' project management experience within an IT or logistics environment.
• 4+ years' experience with database management (SQL).
• Strong knowledge of customs and clearing systems – ability to guide IT teams on business logic.
• Solid technical background with exposure to C#, SQL, HTML, and Python.
• Proven experience leading diverse teams in a non‑micromanagement, collaborative style.
• Excellent communication, problem‑solving, and stakeholder management skills.

Ideal Candidate Profile

You are a hands‑on project manager who understands both the technical and operational sides of customs processes. You thrive in a global, fast‑changing environment, can lead with empathy, and have a passion for technology‑driven business improvement.

How to Apply

If you're ready to take on a strategic IT leadership role within a world‑class logistics organisation, apply today with your detailed CV.