IT Business Analyst: Data, Processes & Stakeholder Liaison

Metrofibre Networx; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading telecommunications provider in Gauteng seeks a Business Analyst to bridge gaps between IT and business, leveraging data analytics. The role encompasses eliciting requirements, documenting business processes, and collaborating with stakeholders. Candidates should have a Bachelor's degree in a relevant field, along with 4+ years in business analysis. Familiarity with Agile methodologies and tools like WPF, Zendesk, or Splynx is advantageous. This position offers a dynamic environment to support system integration and improvement initiatives.

Qualifications

• Matric / Grade 12 required.
• 4+ years of experience in business analysis or a related role.
• Proficiency in data analysis and business process modeling.

Responsibilities

• Bridge the gap between IT and business using data analytics.
• Engage with stakeholders to understand and document requirements.
• Support system integration initiatives and validate requirements.

Skills

Data analytics

Requirements elicitation

Business process documentation

SQL queries

Stakeholder engagement

Education

Bachelor's degree in Informatics, Industrial Engineering, Information Systems

Entry Certificate in Business Analysis (ECBA)

Certified Business Analysis Professional (CBAP)

Tools

WPF (Windows Presentation Foundation)

Zendesk

Splynx

Job description

A leading telecommunications provider in Gauteng seeks a Business Analyst to bridge gaps between IT and business, leveraging data analytics. The role encompasses eliciting requirements, documenting business processes, and collaborating with stakeholders. Candidates should have a Bachelor's degree in a relevant field, along with 4+ years in business analysis. Familiarity with Agile methodologies and tools like WPF, Zendesk, or Splynx is advantageous. This position offers a dynamic environment to support system integration and improvement initiatives.