IT Asset Coordinator

Empowered People Solutions Ltd; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic asset management company is seeking an IT Asset Coordinator to manage device assignments, support audits, and produce compliance reports. The ideal candidate will have mid-career experience in IT asset management and be proficient in tools like V-Track. Responsibilities include coordinating with finance for asset lifecycle, supporting onboarding processes, and providing insightful asset data reports.

Qualifications

• Mid career level experience in IT asset management.
• Strong organizational skills and ability to manage multiple tasks.
• Proficiency in asset management tools like V-Track, Intune, and Active Directory.

Responsibilities

• Monitor daily exceptions for devices and manage asset lifecycle.
• Support inventory reconciliations and audits.
• Manage tickets related to asset updates and onboarding/offboarding.
• Produce weekly/monthly dashboards and reports on assets.

Job description

IT Asset Coordinator

Type: Contractor

Location: JHB - Northern Suburbs

Seniority Level: Mid Career

Responsibilities

• V-Track Management
  • Monitor daily exceptions not seen devices, unknown assets, missing agents.
  • Ensure devices are correctly assigned to business units, cost centres, and pools.
  • Coordinate with Finance and Leasing partners for asset lifecycle alignment, ensuring timely renewals and replacements.
  • Management of IT Asset Leases.
• Inventory & Audit Support
  • Perform regular reconciliations between V-Track, Intune, and Active Directory.
  • Support quarterly/annual internal and external audits.
  • Update asset records with accurate tagging, serial numbers, and location details.
• Operational Support
  • Manage SysAid tickets related to asset updates, queries, or exceptions
  • Assist with onboarding/offboarding: ensuring laptops, desktops, and peripherals are properly assigned/returned.
  • Coordinate with IT Procurement & IT Desktop Support on warranty, repair, and replacements. Ensure cost-effective purchasing while meeting organizational needs.
  • Escalate Microsoft Intune non-compliant or inactive devices to the Desktop/Cyber teams.
  • Support patching and version control reporting.
  • Maintain strong relationships with clients and key stakeholders.
• Reporting and Insights
  • Produce weekly and monthly dashboards on compliance, missing devices, and V-Track visibility.
  • Generate detailed reports on IT assets using V-Track
  • Provide insights and recommendations based on asset data.
  • Identify root causes for non-compliance and recommend process fixes.