IT Administrator (6 month fixed-term contract)

Excellerate; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading provider in IT solutions seeks an IT Administrator to support the IT operations by managing stock control for user equipment, ensuring quality service delivery, and maintaining communication with vendors. The ideal candidate will have 3-5 years of experience in IT stock and procurement, along with strong problem-solving and communication skills. This role offers the opportunity to enhance user productivity and ensure a smooth IT environment.

Qualifications

• Experience with IT stock and procurement required.
• Strong systematic problem-solving abilities.
• Excellent communication and organizational skills.

Responsibilities

• Manage stock control for end user IT equipment and software licenses.
• Ensure minimum stock levels are maintained at all times.
• Follow up with vendors to ensure timely delivery of services/equipment.

Skills

Systematic problem finding and solving

Support Skill

Telephone Skills

Organizational skills

Computer Technical Skills

Teamwork

Customer Care

Service Excellence

Communication

Education

3-5 years’ experience with IT stock and procurement

Job description

Overview

Position title: IT ADMINISTRATOR. Position reports to: Head of IT Operations. Business Unit: IT Stock and Procurement.

About the role: Support an effective computer environment to make users more productive in executing their business processes. Ensure minimal disruption in user IST environment by solving problems on time and getting to root causes and therefore eliminate problem from not happening again. Assist in giving user an excellent experience within their IST environment.

What you will be doing

• Stock control for all end user IT equipment & software licenses, allocating notebooks.
• Stock allocation of all mobile products including sim cards, ensuring most costs effective packages are used and sims not being used are cancelled. (prevent abuse)
• Obtaining like for like quotes from approved suppliers.
• Creating purchase orders and GRN’s (as per approval from IT)
• Storeroom stock control.
• Ensuring minimum stock levels are kept at all time.
• Ensuring recoveries from staff when negligent in damaging loosing user equipment.
• Placing order with Vendors and follow up to ensure service or equipment delivered.

What you will bring

Experience / Education:

• 3-5 years’ experience with IT stock and procurement.

Skills required:

• Systematic problem finding and solving Skill, Support Skill, Telephone Skills
• Organizational skills, Computer Technical Skills, Teamwork, Customer
• Care, Service Excellence, Communication

Competencies required:

• Confident, Communication, positive, team player, analytical, self-motivation, enthusiasm,
• proactive, independent, customer focused

Major drivers of work volume:

• Telephone Skills, Effective Communication Skill, User Computer Literacy, Software Installations/Upgrades, Administration and tracking.

Interface / relationships with:

• Internal: All companies within the group of companies plus all IT staff.
• External: Various suppliers and service providers

KPI's:

• Asset and stock management always updated. (Required for billings/recoveries)
• Mobile sim management always updated and, on most cost, effective package.
• Continual follow up and pushing suppliers to deliver equipment/services
• Obtaining accurate quotes within SLA
• Teamwork
• Minimum stock levels always kept
• Communication