IT Administrator

Parvana; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology-focused firm in Johannesburg is seeking an IT administrator to manage service requests, user accounts, and resolve desktop security threats. Candidates should have at least 2 years of experience and relevant IT qualifications such as A+, N+, or MCSA. Proficiency in Microsoft Active Directory and Office 365 support is essential. Join a vibrant team that values integrity and innovation.

Qualifications

• Minimum of 2 years' experience as an IT administrator.
• Proficient in managing user accounts and resolving desktop security threats.
• Ability to process invoices and update documentation.

Responsibilities

• Administer service requests and manage user accounts.
• Attend meetings and resolve service requests according to SLA.
• Manage the issuance and return of work orders.

Skills

Microsoft Active Directory administration

Desktop operating system installation

Office 365 application support

Ticketing systems familiarity

Education

Relevant qualifications (A+, N+, MCSA, or equivalent)

Job description

About our client :

Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity and have a commitment to unity.

What you will be doing :

• Administer service requests, resolve desktop security threats, and manage user accounts.
• Attend meetings, update documentation, and process invoices.
• Manage the issuance and return of work orders and resolve service requests according to SLA.

What our client is looking for :

• Relevant qualifications (A+, N+, MCSA, or equivalent)
• A minimum of 2 years' experience as an IT administrator.
• Proficient in Microsoft Active Directory administration, desktop operating system installation, and Office 365 application support.
• Familiarity with ticketing systems and work scheduling.