It Administrator

Fidelity Services Group; Gauteng; Hybrid; ZAR 300 000 - 500 000; Full time

Job summary

A leading security services provider in South Africa is seeking an IT Administrator & Project Coordinator. The role involves managing IT administrative support, project coordination, and payroll processing. Candidates should have experience in IT administration and project coordination, with proficiency in MS Office. This hybrid role is well-suited for self-motivated individuals who excel in organizational and communication skills.

Qualifications

• 3–5 years of experience in IT administration and/or project coordination is required.
• ITIL knowledge or certification is highly advantageous.
• Valid driver's license and own reliable transport are mandatory.

Responsibilities

• Manage ordering and stock control of IT equipment and supplies.
• Process and track payroll orders for IT staff.
• Provide administrative support for strategic projects.

Skills

Organizational skills

Time management

Communication

Attention to detail

Interpersonal skills

Education

Grade 12 (Matric)

Tertiary qualification in Project Management or IT Administration

Tools

MS Office Suite (Excel, Word, PowerPoint)

Job description

Vacancy: IT Administrator & Project Coordinator

Location: Midrand / Helderkruin

Department: Information Technology

Overall Purpose of the Role: This hybrid role combines IT administrative support with project coordination responsibilities.

The successful candidate will manage general office and HR administration for the IT department, including payroll processing, asset and stock control, and support for IT projects and service desk operations.

Key Responsibilities:

IT & Office Administration

• Act as the first point of contact at the IT reception (if and when required).
• Manage ordering and stock control of IT equipment, stationery, and office supplies.
• Coordinate the receipt, dispatch, and tracking of IT equipment.
• Maintain accurate records of IT assets and assist with asset management.
• Coordinate disposal of obsolete IT equipment.
• Ensure the IT office and storeroom are organized and up to standard.
• Assist with courier arrangements and deliveries.
• Assist with maintaining IT shared platforms e.g. SharePoint, Teams, etc.

HR & Payroll Administration (IT Department)

• Process and track payroll orders for IT staff.
• Handle full and final termination workflows.
• Maintain confidential HR records and documentation.
• Support onboarding and offboarding processes for IT personnel.

Project Coordination & Administration

• Provide administrative support for strategic projects and initiatives.
• Coordinate and document project meetings.
• Record and distribute meeting minutes, decisions, risks, and action items.
• Maintain project documentation and perform audit checks.
• Spile and distribute weekly / monthly project reports and dashboards.
• Support project managers with scheduling, reporting, and stakeholder communication.
• Facilitate approval and sign-off processes for project deliverables.
• Identify and escalation project risks and issues.

Minimum Qualifications and Experience

• Grade 12 (Matric) required.
• 3–5 years of experience in IT administration and / or project coordination.
• Tertiary qualification in Project Management or IT Administration (advantageous).
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• ITIL knowledge or certification (highly advantageous).
• Valid driver's license and own reliable transport.

Key Competencies & Attributes

• Strong organizational and time management skills.
• Excellent verbal and written communication.
• High attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal skills and emotional intelligence.
• Ability to maintain confidentiality and professionalism.
• Self-motivated, proactive, and able to work independently.
• Team player with a collaborative mindset.

We reserve the right not to make an appointment to any advertised position.

Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.