Investment Platform Lead — Strategy & Analysis

Mindworx Consulting; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading consulting firm in South Africa is seeking a knowledgeable professional to ensure exceptional customer experiences. The ideal candidate has at least 10 years in investment platforms and possesses skills in problem-solving and team collaboration. Responsibilities include requirements analysis and supporting feature execution. A relevant degree and business analysis certification are required.

Qualifications

• At least 10 years of experience in an Investment Platform business, LISP, or similar.
• Experience delivering exceptional customer service.
• Experience in a fast-paced, proactive, and delivery-focused environment.

Responsibilities

• Work collaboratively within the team to deliver exceptional customer experiences.
• Elicit requirements and analyze impacts on platforms and processes.
• Support and champion the execution of defined features.

Skills

Customer service

Problem-solving

Relationship building

Team collaboration

Investment knowledge

Financial services regulation knowledge

System creation for Financial Advisers

Education

Relevant Commerce degree

Business Analysis certification

Tools

MS Office (Word, Excel, Outlook, Visio)

JIRA

Confluence

Job description

A leading consulting firm in South Africa is seeking a knowledgeable professional to ensure exceptional customer experiences. The ideal candidate has at least 10 years in investment platforms and possesses skills in problem-solving and team collaboration. Responsibilities include requirements analysis and supporting feature execution. A relevant degree and business analysis certification are required.