Investment Administrator

The Career Network SA; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic financial services firm in South Africa is seeking a Client Services Administrator to support Wealth Managers with client administration for local and offshore investments. The ideal candidate will have a strong background in investment administration, excellent organizational skills, and proficiency in multiple investment platforms. This role offers a fast-paced, deadline-driven environment requiring attention to detail and regulatory compliance.

Qualifications

• 2-3 years’ experience in investment administration or financial services.
• Strong working knowledge of investment platforms both local and offshore.
• Experience with Investec CCM banking is advantageous.

Responsibilities

• Process and manage new investment account openings for local and offshore platforms.
• Maintain client records ensuring accuracy and compliance.
• Action investment transactions such as redemptions and switches.
• Ensure adherence to regulatory compliance requirements.
• Provide professional support to Wealth Managers and internal stakeholders.

Skills

Investment administration

Regulatory compliance (RE5)

Organizational skills

Analytical skills

Communication skills

Attention to detail

Proficiency in MS Office (Excel, Outlook)

Knowledge of investment platforms

Experience in wealth management

Understand foreign exchange transactions

Education

Relevant tertiary education qualification

Post-graduate qualification (advantage)

Job description

We are looking for a Client Services Administrator to join our dynamic team supporting our Wealth Managers client administration for both local and offshore investments. The ideal candidate will be experienced, detail-oriented, proactive, and comfortable working across multiple investment platforms and banking systems. This role requires solid knowledge of investment administration, strong organisational skills, and the ability to deliver high-quality service within a fast-paced,

deadline-driven environment.

Education & Qualifications Skills & Experience

• Relevant tertiary education qualification (post-grad an advantage).
• Regulatory: RE5 required
• 2-3 years’ experience in investment administration, wealth management, or
• financial services
• Strong working knowledge of investment platforms (both local and offshore)
• Experience with Investec CCM banking (advantageous)
• Understanding of foreign exchange transactions and investment flows
• Competence in MS Office Suite, particularly Excel and Outlook
• Compliance awareness – FICA, FAIS, and general investment regulatory framework
• Excellent organisational, analytical, and communication skills
• Ability to manage multiple priorities and meet deadlines with accuracy and
• attention to detail

Account Administration

• Process and manage new investment account openings (local and offshore platforms)
• Maintain client records, ensuring accuracy and compliance with regulatory requirements
• Banking and Payments (Investec CCM)
• Handle banking transactions and payment processing via the Investec CCM platform
• Manage forex outward payments and inward receipts of funds

Investment administration

• Action investment transactions, including:
• Redemptions, switches, additions, and debit order processing
• Section transfers across all types of investment products (local and offshore)
• Liaise with product providers and platforms to ensure accurate and timeous execution
• Administer offshore platform trading – shares, stocks, and other listed instruments
• Project & Process Management
• Assist with project management initiatives within the Client Services space (e.g. platform migrations, process enhancements, data clean-ups)

Compliance & Risk

• Ensure adherence to regulatory compliance requirements (FAIS, FICA, FATCA, CRS, etc.)
• Maintain proper record keeping and audit trails of all instructions and approvals
• Collaborate with compliance team to resolve queries and ensure best practice
• Client & Team Support
• Provide professional, timely support to Wealth Managers and internal stakeholders
• Communicate effectively with clients when required, ensuring a consistent and high-quality service experience
• Work collaboratively within the team to manage workloads and ensure seamless service delivery
• Behaviours