Investigation Officer

Transnet Company; Durban; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading transport company in Durban is seeking a skilled individual to manage security investigations across its ports and terminals. The role includes compliance with security policies, liaison with law enforcement, and the preparation of case documentation. Candidates must have at least 3 years in investigations and a driver's license. This full-time position offers substantial responsibility in safeguarding company assets.

Qualifications

• Minimum of 3 years’ experience in investigation within security and/or crime prevention.
• Code B driver’s licence and competency to drive.
• If no post matric qualification, must have 5-7 years’ experience in investigations.

Responsibilities

• Manage the Ports and Terminals Investigation function.
• Implement strategic measures for protecting assets.
• Ensure compliance for ISPS Audits.
• Liaise with law enforcement on relevant cases.
• Conduct internal disciplinary investigations.

Skills

Good Listener

Problem Solving

Team Working

Time Management

Attention to detail

Integrity

Education

Senior Certificate (Matric)

1-2 year post matric qualification in Investigations

PSIRA Grade A

Job description

Overview

Operating Division: TPT POD Corporate H/O

Employee Group: Permanent

Department: TPT, Security, DBN

Location: Durban

Reporting To: Head: Security

Grade: H1X

Reference: req3701

Closing date: 17/11/2025

It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.

Position Purpose

1. To manage, co-ordinate and control the Ports and Terminals Investigation function in accordance with the strategic plan in the respective Ports and Terminals / province and to consult on Provincial level with various internal and external role players.
2. To proactively implement corrective, investigative and strategic measures.
3. To protect Transnet assets and to prevent potential losses through theft and fraudulent activities.
4. Responsible for the implementation of Transnet Port Terminals security policies, procedures and programs throughout the assigned geographical area.
5. To ensure compliance for ISPS Audits.

Position Outputs

1. Evaluate and determine which cases need to be opened under Criminal Matters Amendment Act.
2. Prepare case dockets with impact statements, identification statements and photo albums.
3. Ensure that all the information is recorded and updated on the investigation system, SIMA and share drive.
4. Liaise and engage with NPA at Court to ensure cases are prosecuted under the correct law and all the necessary statements and evidence to ensure that bail is opposed and that convictions are received with maximum sentences.
5. Liaise and engage with SAPS Detectives, DPCI and CI on the relevant cases.
6. Investigation of internal and identified organized crime cases and providing expert testimony in court.
7. Initiate or testify in internal disciplinary cases and CCMA matters which include aggravating circumstances.
8. Ensure evidence collected is documented and safeguarded for use of disciplinary cases and testimony in court matters.
9. Identifying gaps in the security environment and facilitating awareness sessions.
10. Manages policies, procedures, standards and methods for identifying and protecting intellectual property, assets, employees, facilities, operations against theft, vandalism, sabotage or loss.
11. Ensure a professional and effective response 24/7 to all security related incidents within the area of responsibility.
12. Facilitate the appointment of and manage the provision of rendering a polygraph service.
13. Manage all assets and vehicles allocated to the department to ensure proper utilization and adherence to good corporate governance and company vehicle policy.
14. Attendance of Cluster SAPS Meetings / NFMCCC Meetings and Case Flow Management Meetings.
15. Compile monthly case flow management stats for reports.
16. Present correct information to Security Information Management and Investigations Manager and/or any other clients.
17. Conduct project Investigation of high-profile cases within a Project Team.
18. Service Provider Claim Investigations for negligence.
19. Transnet Investigations policies and procedures in line with objectives.
20. Exhibit control and disposal in accordance to Policy and SAPS.
21. Assist with risk assessments.
22. Attend to BOI where incidents took place and investigations were conducted.
23. Upkeep of suspect database.
24. Partake in Joint Operations with SAPS and other role-players to perform special operations and raids on scrap dealers to identify Transnet stolen property.
25. Verification of assets under immediate control and use.
26. Questioning and/or interrogation of suspects to obtain information on cases at hand.
27. Submission of investigation reports to Security Information Management and Investigations Manager for approval and dissemination.

Qualifications and Experience

• Senior Certificate (Matric)
• 1-2 year post matric qualification in Investigations
• Minimum of 3 years’ experience in investigation field within the security and/or crime prevention environment
• An alternative for an applicant without relevant post matric qualification, must have 5 – 7 years-experience in the investigation field within the security and/ or crime prevention environment
• PSIRA Grade A will be an added advantage (an applicant without PSIRA Grade A must acquire the certificate within 3 months of being appointed)
• The applicant must have a code B drivers’ licence and be competent and prepared to drive

Competencies

• Good Listener
• Goal Orientated/Objective driven.
• Broad Thinker
• Problem Solving
• Team Working
• Time Management
• Managing staff
• Managing Project deliverables
• Coaching
• Transferring of skills
• Organising
• Planning
• Controlling
• Leading
• Executing
• Attention to detail
• Sense of urgency
• Confidentiality
• Commitment
• Integrity
• Assertiveness
• Statistics driven
• Professional
• Humane
• Sober habits
• Pro-active
• Results / Solution orientated
• Accurate
• Specify/list all the competencies required

Equity Statement

Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.