Investigation Facilitator supervisor

AVBOB South Africa; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading insurance company in Centurion is seeking an experienced Investigation Facilitator Supervisor to oversee investigation processes and lead a team. The ideal candidate will have strong leadership skills and a deep understanding of investigation processes in the financial services sector. Key responsibilities include mentoring investigators, ensuring compliance, and driving process improvements. This position offers a competitive compensation package and values employee development.

Benefits

Competitive compensation package

Employee development opportunities

Qualifications

• Strong leadership abilities.
• Keen eye for detail.
• Deep understanding of investigation processes within the insurance or financial services sector.

Responsibilities

• Oversee and coordinate all investigation processes to ensure timely completion.
• Review and approve preliminary investigation reports before submission.
• Provide mentorship and guidance to investigators.
• Collaborate with HR, Compliance, and Forensics to implement remedial actions.
• Ensure accurate documentation of investigations and findings.

Skills

Leadership skills

Attention to detail

Understanding of investigation processes

Compliance knowledge

Process improvement

Job description

Overview

We are looking for a highly skilled and detail oriented Investigation facilitator Supervisor to join our dynamic team. The ideal candidate must have strong leadership abilities, a keen eye for detail, and a deep understanding of investigation processes within the insurance or financial services sector. This role requires a professional who can lead a team, ensure compliance with regulatory requirements, and drive process improvements that enhance efficiency and integrity across all investigations.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Responsibilities

• Oversee and coordinate all investigation processes to ensure timely completion.
• Review and approve preliminary investigation reports before submission.
• Provide mentorship and guidance to investigators, ensuring adherence to company policies.
• Collaborate with HR, Compliance, Forensics, and other departments to implement remedial actions.
• Ensure accurate documentation of investigations, findings, and remedial actions.
• Maintain confidentiality and integrity of sensitive information throughout all processes.
• Identify and implement process improvements to enhance investigation efficiency.
• Oversee the preparation and submission of debarment packs for tied agents and brokers.
• Monitor debarment cases and ensure compliance with FSCA requirements.
• Provide training and development to the investigation team on methodologies and compliance standards.