Who we are
India Ink was born from a love of textiles and the magic of Indian craftsmanship. What began as a search through Jaipur's markets for hand-block-printed linens and vintage kanthas has grown into a much-loved homeware brand based in Cape Town. We work closely with artisans across India to bring hand-stitched, block-printed, and embroidered pieces to life—each one thoughtfully made and rich in story.
Our collections are a celebration of colour, craft, and the beauty of the handmade.
What you will do
- Oversee weekly stock replenishment movements of all locations in the business
- Oversee the product component administration of local production stock orders
- Capture and reconcile invoices of local stock orders
- Manage timelines related to receiving of import stock orders
- Capture and reconcile invoices of import stock orders
- Oversee movement of sample units within the business
- Oversee the accurate picking, packing and shipping of online customer orders
- Manage stock returned by customers
- Ensure that standard Wholesale orders are managed efficiently
- Oversee the process of managing key Wholesale accounts, which includes more focused stock management and monthly account reconciliations
- Maintain real-time inventory accuracy across all SKUs and locations
- Plan and oversee stock counts across all locations of the business; both daily smaller SKU selection counts and full range annual stock counts
- Lead the investigation and correction of all inventory-related exceptions, both in the warehouse and in stores (e.g. missing SKUs, damages, incorrect stock levels due to POS errors)
- Manage all ad hoc stock adjustments as requested by other departments in the business
- Collaborate with Accounts to ensure that synchronization of systems are smooth and free of errors that may impact financial KPIs
- Liaise with Marketing regarding any stock requirements for Marketing activities and ensure that accompanying stock movements are accurate
- Liaise with Buying, Planning and Office Management on stock preparations for any events
- Suggest process and / or workflow improvements to increase the speed and accuracy of the Stock Team
- Provide strong leadership to the Stock Team and shape them into a highly efficient and functional team
- Guide, support and train the Stock Team members in all their functions to enable them to work confidently and independently
- Facilitate and ensure effective communication by the Stock Team
- Take responsibility for the growth and development of the Stock Team
- Plan capacity of the Stock Team and liaise with Office Management regarding temporary additional staff requirements
- Prepare daily and weekly reports on inventory movements, exceptions and KPIs
- Uphold safety, cleanliness, and compliance standards throughout the warehouse
The skills and attributes you would display
- Strong time management and the ability to meet deadlines by prioritising and multi-tasking in a fast-paced environment
- Strong analytical, problem-solving, and organizational skills
- Enjoy working with people to resolve problems with a focus on finding workable solutions within often tight deadlines
- Demonstrated ability to scale processes and implement inventory control improvements
- Effective communicator across teams and departments
- Highly organised, numerate, and have exceptional attention to detail
- Have high energy levels and a positive attitude
Your qualifications and experience
- Matric with Mathematics as a subject
- A minimum of 3 years of experience in inventory, warehousing, or supply chain operations
- Tertiary qualification relating to warehouse / distribution / logistics is advantageous
- Experience in retail warehousing is advantageous
- Excellent Excel skills and knowledge of the Google Suite
- Experienced in using software for inventory management and in barcode scanning
- Strong affiliation to systems and utilising them to increase productivity
- Demonstrated ability to recruit and train new team members and to lead a team
Other
- A personal laptop is required
- A Drivers Licence and own transport is advantageous
Our Values
- We are Resilient
- We practice Excellence
- We are Collaborative
- We are Customer Obsessed
- We are Passionate
Job Types
Full-time, Permanent
Work Location
In person
Application Question(s)
What is your expected monthly remuneration?
If you are currently employed, what is your notice period?
Do you own a personal laptop?
Did you ever make an improvement in a workplace, whether through a system, a space, or a process?
If yes, please tell us about it.