International Field Service Engineer – Medical Devices

Alcon; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global leader in eye care is looking for a dedicated Engineering professional based in Durban, KwaZulu-Natal. You will handle complex technical tasks, troubleshoot and repair surgical equipment, and develop relationships with clients to ensure future business. The ideal candidate has a degree in electronics or electrical engineering and at least three years of experience in maintenance. This role requires fluency in English and a willingness to travel internationally and domestically.

Benefits

Tailored talent and development plan

Professional growth opportunities

Internal mobility within Alcon worldwide

Qualifications

• 3+ years of experience in maintenance.
• Fluent in English.
• Availability to travel domestically and internationally (85%).

Responsibilities

• Handle technical tasks for effective equipment function.
• Troubleshoot and repair surgical equipment.
• Develop relationships with customers for future business.
• Document and maintain service logs.

Skills

Technical troubleshooting

Customer relationship management

Problem-solving

Attention to detail

Good communication

Education

Bachelor’s degree or diploma in electronics or electrical engineering

Job description

A global leader in eye care is looking for a dedicated Engineering professional based in Durban, KwaZulu-Natal. You will handle complex technical tasks, troubleshoot and repair surgical equipment, and develop relationships with clients to ensure future business. The ideal candidate has a degree in electronics or electrical engineering and at least three years of experience in maintenance. This role requires fluency in English and a willingness to travel internationally and domestically.