Intermediate Feature Analyst

Old Mutual (Africa) Holdings (Pty) Ltd; Cape Town; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Old Mutual (Africa) Holdings (Pty) Ltd in Cape Town seeks a Feature Analyst who translates business needs into clear user stories, acceptance criteria and functional specs to enable delivery. You will collaborate with business stakeholders and Agile delivery teams to refine solutions, decompose epics into features and manage the backlog while ensuring traceability and value realization.

Matriculation required; closing date 16 November 2026, 23:59; the role supports agile governance and is part

Qualifications

• Translate business needs into user stories and acceptance criteria.
• Decompose epics into features and user stories aligned to business goals.
• Manage agile backlog for small projects.
• Document requirements with traceability throughout the project.

Responsibilities

• Analyze and evaluate feasibility of proposed features and user stories aligned to business goals.
• Decompose epics into features and features into user stories with clearly defined acceptance criteria.
• Collaborate with business and technical teams to refine product solutions.
• Review the backlog of work for small projects and reprioritize to increase value.
• Identify, elicit, and document project requirements using appropriate modeling techniques.

Skills

Agile methodology

Stakeholder management

Requirements analysis

User stories

Education

Matriculation Certificate

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description Old Mutual is a dynamic, purpose-driven organisation where talented people come together to create meaningful impact for our customers, communities and the markets we serve.

We embrace diverse perspectives, encourage collaboration and invest in the growth of our people, creating opportunities to build capability and contribute to the success of a trusted African financial services organisation.

The Feature Analyst supports the translation of business needs into clear user stories, functional specifications and requirements that enable effective solution delivery. Working closely with business stakeholders and Agile delivery teams, the role helps clarify requirements and contributes to the development of key artefacts, including acceptance criteria and process documentation. The role supports a shared understanding of epics and features, ensuring clarity around the business need and the value solutions are intended to deliver. It provides an opportunity to build foundational expertise in functional analysis, stakeholder engagement and Agile delivery practices within a collaborative technology environment.

RESPONSIBILITIES

• Feature Product Solution and Development | Product Development
  • Analyze and evaluate the feasibility and relevance of proposed features and user stories aligned to business goals.
  • Decompose epics into features and features into user stories with clearly defined acceptance criteria,
  • Ensure alignment with program increments.
  • Collaborate with business and technical teams to refine product solutions.
• Agile Backlog Management | Project / Program / Portfolion Management
  • Review the backlog of work for a small projects and reprioritize the work and deployment of project resources to reduce costs and increase the value of the work delivered to the business.
  • Manage and analyze requirements and validate with original users, eliminating confusion
  • Identify, elicit, and document project/process requirements, using appropriate modeling technique, if required.
  • Maintain documentation and traceability throughout project.
• Business Requirements Identification | Information Techncoloty / Digital | Business Systems Analysis
  • Support collection of business requirements using a variety of methods, such as interviews, document analysis, and workflow analysis, to express requirements clearly and succinctly.
  • Analysis of "As Is" and "To Be"
  • Support and contribute to the documentation of "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
• Feasibility Studies
  • Contribute to and support feasibility studies from a technological and organizational perspective, and document findings.
• Enterprise Business Analysis
  • Identify solution recommendations to business problems when given fairly well understood business needs at a business unit level.
• Customer Experience Mapping | Sales | General
  • Perform and implement techniques, such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis, to identify customer pain points, challenges, and hurdles.
• Horizon Scanning | GENERAL | INNOVATION
  • Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
• Testing | Research and Development
  • Provides input into test cases.
  • Validates features against acceptance criteria.

Skills Competencies Education Matriculation Certificate (Matric) (Required)

Closing Date 16 November 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.