Intermediate Cloud Data Platform Support Engineer
Recruiter: WatersEdge Solutions
Job Ref: Date posted: Friday, September 12,
Location: Cape Town, South Africa (Remote (South Africa))
SUMMARY
INTERMEDIATE CLOUD DATA PLATFORM SUPPORT ENGINEER
WatersEdge Solutions is seeking a technically astute engineer to support and optimise cloud-based data platforms for a high-growth data-driven business.
ABOUT THE ROLE
Reporting to the Data Engineering function and working alongside Full Stack Support Engineers, you'll be responsible for keeping mission-critical systems running smoothly across Microsoft Azure environments.
RESPONSIBILITIES
- Respond to incidents and implement automation scripts.
- Drive improvements in monitoring, observability, and system resilience.
- Provide technical support for Azure-hosted data platforms including warehouses, pipelines, and distributed computing services.
- Resolve production incidents related to system performance, stability, and data reliability.
- Perform root cause analysis and contribute to long-term system improvements.
- Monitor system health and automate recurring tasks with Python, Bash, or PowerShell.
- Develop and maintain real-time monitoring dashboards and alerts.
- Collaborate with engineers and client-facing teams on technical issue resolution.
- Implement runbooks, documentation, and contribute to continuous improvement initiatives.
- Stay current with emerging tools in Azure, Kubernetes, Databricks, and cloud-native ecosystems.
QUALIFICATIONS
- 3+ years’ experience in cloud support, cloud operations, or data engineering.
- Strong hands-on experience with Microsoft Azure and cloud-native data platforms.
- Solid scripting skills in Python, Bash, or PowerShell.
- Deep understanding of SQL, T‑SQL, Spark, and incident management best practices.
- Familiarity with observability tools and monitoring frameworks.
- Ability to support production systems with high standards for uptime and data quality.
- Excellent communication skills across technical and non-technical stakeholders.
- Degree in Computer Science, Information Systems, or Engineering.
- Nice to have: Azure certifications in cloud engineering or architecture; experience with Databricks, Microsoft Fabric, or Spark-based analytics platforms; knowledge of Kubernetes, Docker, or multi‑cloud environments (AWS / GCP); exposure to Infrastructure-as-code (Terraform) and CI/CD pipelines.
WHAT’S ON OFFER
- Remote-first flexibility with a collaborative culture.
- Competitive salary and performance incentives.
- Continuous learning opportunities and home office reimbursements.
- Wellness initiatives, social events, and transparent team communication.
- A high-impact role supporting scalable, data-driven technologies.
COMPANY CULTURE
At WatersEdge Solutions, we match top engineering talent with purpose-driven innovation.
You'll join a team that values autonomy, continuous improvement, and high performance—where every contribution matters and systems are built to scale securely and efficiently.
If you have not been contacted within 10 working days, please consider your application unsuccessful.