Intermediate Business Analyst

FirstRand; South Africa; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial services group in South Africa is looking for a Business Analyst to engage with stakeholders, analyze business requirements, and document processes. Candidates should have a Bachelor's degree and at least 5 years of relevant experience. The role offers opportunities for collaboration and innovation within a dynamic team environment.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• 5+ years of proven experience as a Business Analyst, preferably in financial services.
• Familiarity with project management methodologies.
• Knowledge of compliance frameworks like POPIA and TCF is an advantage.

Responsibilities

• Elicit and validate business requirements from stakeholders.
• Organize and lead JAD sessions.
• Serve as a liaison between business units and technical teams.

Skills

Facilitation skills

Interpersonal skills

Analytical skills

Education

Bachelor's degree in Business Administration or related field

Job description

Job Description

Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed.

The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes.

Hello Future Business Analyst

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our e-Bucks talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Organize and lead JAD sessions to gather requirements and foster collaboration among stakeholders.
• Ensure that all voices are heard and that the sessions are productive and focused on achieving clear outcomes.
• Build and maintain strong relationships with stakeholders, including those who may be difficult to engage.
• Actively listen to stakeholder concerns and work towards resolving conflicts while aligning with business objectives.
• Identify opportunities for improving PMO processes and methodologies.
• Collaborate with project teams to implement best practices and ensure adherence to project governance.
• Serve as a liaison between business units and technical teams, translating business needs into clear requirements.
• Provide insights and recommendations to support strategic decision-making and project prioritization.
• Conduct thorough analysis to define high-level and detailed business requirements.
• Document business processes, data flow diagrams, and other relevant artifacts to support project delivery.
• Ensure that all projects comply with relevant regulations and standards, including POPIA and TCF.
• Participate in risk assessment activities to identify and mitigate potential project risks.

You will be an ideal candidate if you have:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 5+ years Proven experience as a Business Analyst, preferably within a financial services, loyalty or fintech.
• Strong facilitation skills with experience in leading JAD sessions.
• Excellent interpersonal and communication skills, with the ability to manage difficult stakeholders effectively.
• Familiarity with project management methodologies and PMO best practices.
• Knowledge of compliance frameworks such as POPIA and TCF is an advantage.

You will have access to:

• Opportunities to network and collaborate.
• Challenging working environment.
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step?

We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.