Interim Access & Booking Improvement Manager

First Clinical Ltd; Noordwes; On-site; ZAR 200,000 - 300,000; Part time

Job summary

A healthcare service provider in South Africa seeks an experienced leader for Booking and Scheduling service redesign. Responsibilities include operational leadership, improving performance, and driving change initiatives. Ideal candidates should demonstrate a commitment to enhancing patient care through effective management and collaborative practices.

Responsibilities

• Lead on service re-design projects and programmes for Booking and Scheduling.
• Provide operational leadership across Booking and Scheduling services.
• Deliver the change plans from improvement programmes.
• Take responsibility for performance management strategies.
• Continuously review services to improve performance.
• Develop shared objectives to promote collaborative working.

Job description

Overview

Daily rate: Dependant on experience
Start date: ASAP
Duration: 3 Months
Location: North West

Responsibilities

• Lead on service re-design projects and programmes for Booking and Scheduling by working collaboratively with appropriate clinical and non-clinical teams to deliver excellent elective patient care.
• Provide operational leadership across Booking and Scheduling services to ensure effective and timely delivery of performance indicators and drive operational excellence.
• Deliver the change plans from improvement programmes and projects within Booking and Scheduling to fully integrate into sustainable daily business and realise financial and qualitative benefits.
• Take responsibility for performance management by developing strategies to ensure key performance targets are delivered.
• Continuously review services through the lens of improving performance to reach a sustainable or improved profitable state, whilst continuing to deliver truly effective patient-centred care.
• Develop shared objectives promoting a culture of collaborative working and empowering staff to achieve both performance and transformational change initiatives.