Interactive Operations Manager

Ashton Personnel; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in Gauteng seeks an Interactive Operations Manager to oversee all aspects of the interactive flat panel assembly line. Key responsibilities include managing product lifecycles, technical support, and quality control. Candidates should have a diploma or degree in Engineering, Operations, IT, or Electronics, along with technical certifications. This role requires strong leadership skills, minimum 5 years of experience in operations or technical product management, and own transport. A competitive package includes a base salary of R42 000 per month plus additional benefits.

Benefits

Car allowance

Petrol card

Call benefits

Qualifications

• Minimum 5 years in operations or technical product management.
• Prior experience working with interactive flat panels, AV Solutions, or digital signage.
• Own transport is essential.

Responsibilities

• Oversee all operational aspects with a focus on product lifecycles, technical support, and quality control.
• Lead the Product Specialist team.
• Conduct training for Product Specialists and installers.
• Maintain and manage inventory.
• Ensure compliance with policies and procedures.

Skills

Vendor Management

HIPAA

Analysis Skills

Benefits Administration

Human Resources

Employment & Labor Law

Education

Matric diploma / degree in Engineering, Operations, IT, or Electronics

Technical certifications – CompTIA A/N, ITIL or equivalent

Tools

Microsoft Office 365

Job description

Introduction

Interactive Operations Manager – East Rand – oversee all operational aspects of interactive flat panel assembly line, product lifecycle management, technical support structures, internal system upkeep, and quality control.

Package & Remuneration

Base salary R42 000 per month. Car allowance R4 000. Petrol card. Call benefits. Own transport essential.

Key Skills

• Vendor Management
• Fmla
• HIPAA
• Analysis Skills
• Benefits Administration
• HRIS
• Filing
• Payroll
• Employment & Labor Law
• ADP
• Human Resources
• Workday

Duties & Responsibilities

• Min 5 years in operations or technical product management.
• Prior experience working with IFPs, AV Solutions or digital signage.
• Oversee all operational aspects with focus on product lifecycles, technical support, internal systems, and quality control.
• Ensure technical documentation, product readiness, staff enablement, and customer onboarding processes are optimally executed across the division.
• Lead the Product Specialist team.
• Test all new product samples against approval matrix and sign off.
• Conduct training for Product Specialists and installers.
• Digital platform and customer onboarding initiatives.
• Conduct product quality checks on all new shipments.
• Maintain and manage inventory.
• Oversee interactive flat panel assembly line processes.
• Ensure proper QA and documentation.
• Set KPIs.
• Hire staff.
• Ensure compliance with policies, procedures, and installations.

Qualifications

• Matric diploma / degree in Engineering, Operations, IT, or Electronics.
• Technical certifications – CompTIA A/N, ITIL or equivalent.
• Microsoft Office 365.
• Own transport essential.
• Manager experience.

Location

Alberton, Gauteng, South Africa