Integrated Communications and Relations Coordinator

Santam Insurance; Sandton; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading insurance company in South Africa is looking for an Integrated Communications and Relations Coordinator to manage media relations, coordinate events, and support employee engagement initiatives. The successful candidate will have a Bachelor’s degree in Marketing or Business Management and 5-7 years of experience in a related field. This role requires strong organizational skills and a passion for communication.

Qualifications

• 5-7 years of experience in a relevant role.
• Valid driver's license and a reliable vehicle.
• Negotiation and conflict resolution skills.

Responsibilities

• Liaise with media agencies for market positioning.
• Coordinate press releases and internal articles.
• Manage end-to-end event support.
• Coordinate development and distribution of materials.

Skills

Administrative Skill

Analytical and decisive

Attention to Detail

Client Orientation

Communication Skills including negotiation

Creativity

Follow Up

Initiative

Interpersonal Skills

Organisational Awareness

Planning and Organising

Teamwork

Education

Bachelor's degree in Marketing or Business Management

Job description

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

Find your perfect role at Santam

Integrated Communications and Relations Coordinator

We have an exciting opportunity for a Integrated Communications & Relations Coordinator within Santam Specialist Solutions.

What will make you successful in this role?

• Public Relations (International)
• Liaison with respective media agencies in the international spectrum with a view to building the company’s market position as thought leaders and experts.
• Co-ordination of press releases and articles internally with product heads and company spokespeople.
• Co-ordination of advertising opportunities
• Digital platforms
• Liaise with the necessary Santam Comms teams for the curation and strategic positioning of activities across platforms.
• Curate and provide content via the approapriate channels regarding the celebration of people milestones, awareness days, and company-led initiatives in line with organisational values.
• Events and Activation Support
• Coordinate logistics for international and local activations, from stakeholder forums and recognition events to training sessions and internal experiences.
• Manage end-to-end event support via the Santam Events Team to include venue sourcing, catering, vendor coordination, registration, and on-the-day execution.
• Maintain and update stakeholder invitation lists, databases, and attendance records across regions.
• Being present at marketing events in order to manage and oversee event as well as reviews to adapt future events.
• Co-ordination of registration process at events where necessary
• Managing CPD accreditation process with the Financial Planning Institute.
• Material & Asset Coordination
• Coordinate the development, localisation, and distribution of materials used for stakeholder engagement, presentations, and training.
• Maintain a central repository of high-quality, approved content and assets to support internal and external engagements.
• Support content briefing and light production of videos, decks, and communications toolkits where relevant.
• Corporate Relations Materials
• Coordinate the sourcing and distribution of stakeholder-facing items such as welcome packs, relationship collateral, and branded materials in alignment with business objectives.
• Ensure all materials are procured through approved providers and are aligned to agreed visual and operational standards
• Employee Engagement Initiatives
• Support the delivery of recognition and internal connection initiatives, including team experiences, awareness campaigns, and engagement activations.
• Oversee planning and execution of staff events (e.g., team days, cultural observances, year-end functions) in collaboration with internal teams and service providers.
• Facilitate staff involvement in organisational citizenship and culture-building initiatives.

Qualifications & Experience

• Bachelors degree in Marketing or Business Management
• 5-7 years of experience
• Negotiation and conflict resolution skills
• Track record for handling high pressure work environment
• Computer Literacy
• Valid driver’s license and a reliable vehicle

Skills

• Administrative Skill
• Analytical and decisive
• Attention to Detail
• Client Orientation
• Communication Skills including negotiation
• Creativity
• Follow Up
• Initiative
• Interpersonal Skills
• Organisational Awareness
• Planning and Organising
• Teamwork

Our recruitment process

Onboarding

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

Our recruitment process

Advertise

Step 1

Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.

Our recruitment process

Telephonic screening

Step 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process

Your interview

Step 5

We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!

Our recruitment process

Assessment

Step 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.

Our recruitment process

Your interview

Step 5

We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!

Our recruitment process

Assessment

Step 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.

Our recruitment process

Onboarding

Step 8

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

TIPS & TRICKS

Getting ready for your interview

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade.