Insurance Training & Capability Lead

Exl; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading global services firm in Cape Town seeks a Lead Assistant Manager – Training to develop and deploy domain learning in the Insurance sector. The role involves leading teams, facilitating training, and ensuring high levels of client satisfaction. Ideal candidates will have a solid understanding of the Insurance domain along with relevant training qualifications. The position offers a dynamic opportunity to make a significant impact in capability development.

Qualifications

• Matric qualification.
• Relevant domain certifications in Insurance.
• Understanding of insurance specific roles and functions.

Responsibilities

• Lead teams and facilitate trainings on domain topics.
• Conduct diagnostic and needs analysis for capability development.
• Align capability development plans with business needs.
• Research and develop content on new capabilities.
• Ensure client satisfaction through interaction.

Skills

Good training / presentation skills

Excellent domain knowledge

Good verbal and written communication skills

Ability to assess learning needs and customize solutions

Strong customer service focus

Flexibility and urgency to handle pressure

Ability to multitask

Data gathering ability / Eye for detail

Education

Matric

Domain training related training background

Tools

MS Office suite Applications – PowerPoint, MS Word and MS Excel

Job description

A leading global services firm in Cape Town seeks a Lead Assistant Manager – Training to develop and deploy domain learning in the Insurance sector. The role involves leading teams, facilitating training, and ensuring high levels of client satisfaction. Ideal candidates will have a solid understanding of the Insurance domain along with relevant training qualifications. The position offers a dynamic opportunity to make a significant impact in capability development.