Insurance Sales Representative - Head Office

Tracker Connect; Springs; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance firm is seeking an External Representative based in Springs to initiate sales to the Insurance Industry and market their services to clients. The ideal candidate will have at least 2 years of experience in handling brokers or short-term insurance sales, alongside strong communication and problem-solving skills. The role requires administration of sales contracts and training call centre staff, offering a dynamic work environment in a pressurized setting.

Qualifications

• At least 2 years experience in dealing with brokers or selling short term insurance.
• Two years Inbound/Outbound Call Centre experience.
• A valid driver’s licence is required.

Responsibilities

• Analyse business processes and workflow.
• Solve customer problems by acting as liaison between Call Centres.
• Administer sales contracts and maintain records.

Skills

Customer relationship management

Sales skills

Communication skills

Problem-solving

Self-motivation

Education

Matric

Tools

Microsoft Excel

Tracker systems

Job description

Position Summary

Industry: IT & Internet
Job category: Insurance Management and Administration
Location: Springs
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction

Tracker’s Insurance Sales Department requires an External Representative to initiate sales to the Insurance Industry and to market Tracker to both existing and prospective clients. The objective is to ensure that the service level is met in a highly pressurised environment. The position is based in the East of Johannesburg (Springs) and preference will be given to candidates who reside in this area. The position is based in JHB and preference will be given to candidates who reside in these areas.

Job Description

• Analyse business processes and workflow
• Solve customer problems
• Act as liaison between Call Centre's and Tracker Call Centre at all levels
• Administration of sales contracts, maintain records and reports
• Give feedback on all generated business on a daily basis
• Initiate Tracker Sales
• Conduct training and do presentations to call centre staff
• Motivate Sales Force on the Broker floor.
• Promote Tracker within the particular partner's call centre
• Analyse tracking sales trends at the particular partner
• Develop new business

Minimum Requirements

• Matric with At least 2 years experience in dealing with brokers or selling short term insurance
• Must have two years Inbound/Outbound Call Centre experience
• A valid driver’s licence
• Computer literacy in Microsoft Excel
• Exposure to the Tracker system/s and processes will be advantageous
• Strong administrative skills will be an added advantage
• Excellent Communication Skills & bilingual
• Strong problem solving and decision making skills
• Self-motivated, committed & assertive