Insurance Policy Administration Specialist

Quest Staffing Solutions; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency seeks an Insurance Consultant for their Broker Services team in Cape Town. This role involves managing insurance queries, policy administration, and providing top-notch support to brokers. Candidates must have a minimum of 2 years' experience in insurance administration and possess strong communication skills. The position requires a Grade 12 education and proficiency in MS Office. The role is a 12-month contract with a focus on maintaining high service standards.

Qualifications

• Minimum 2 years' experience in short-term insurance administration or broker support role.
• Strong understanding of policy administration and underwriting.

Responsibilities

• Provide telephonic and email support to brokers.
• Handle general insurance and policy-specific enquiries.
• Manage the full policy lifecycle.

Skills

Excellent communication (verbal & written)

Strong customer service skills

Attention to detail

Ability to manage multiple tasks

Education

Grade 12 / Matric

Insurance or Finance qualification

Tools

MS Office

Insurance administration systems

Job description

A recruitment agency seeks an Insurance Consultant for their Broker Services team in Cape Town. This role involves managing insurance queries, policy administration, and providing top-notch support to brokers. Candidates must have a minimum of 2 years' experience in insurance administration and possess strong communication skills. The position requires a Grade 12 education and proficiency in MS Office. The role is a 12-month contract with a focus on maintaining high service standards.