Insurance Claims Specialist — Expert Customer Care

CXP are now part of the Huntswood Group; Umhlanga Rocks; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading insurance services provider in Umhlanga Rocks is seeking a Claims Consultant to assist customers with their insurance queries. The ideal candidate will have 1-2 years of experience in the insurance claims industry and a National Senior Certificate. Responsibilities include providing exceptional customer service, managing claims from start to finish, and ensuring compliance with guidelines. The role offers competitive benefits including medical insurance and performance bonuses.

Benefits

Medical Insurance

Group Life Cover

Attendance Bonus - Up to R1750

KPI Bonus

Free Breakfast Monday

Qualifications

• Clear Credit and Criminal record.
• 1-2 years’ experience in Insurance Claims.
• Proven experience in the insurance space.

Responsibilities

• Provide exceptional customer service to clients.
• Lodge claims and update details.
• Communicate effectively to resolve complaints.

Skills

Customer service skills

Insurance claims assistance

Analytical skills

Proactive problem-solving

Education

National Senior Certificate (Grade 12)

Job description

A leading insurance services provider in Umhlanga Rocks is seeking a Claims Consultant to assist customers with their insurance queries. The ideal candidate will have 1-2 years of experience in the insurance claims industry and a National Senior Certificate. Responsibilities include providing exceptional customer service, managing claims from start to finish, and ensuring compliance with guidelines. The role offers competitive benefits including medical insurance and performance bonuses.