Insurance Broker

Edge Hr; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance brokerage firm in South Africa is seeking an Insurance Broker to serve as an intermediary between clients and insurance companies. The role involves analyzing client requirements, providing expert advice, and negotiating terms with insurance underwriters. Candidates should have a Bachelor's degree and proven experience in insurance brokerage, with strong communication and negotiation skills. This position offers a platform for professional development and competitive compensation.

Qualifications

• Proven experience in insurance brokerage or sales, with a focus on short-term commercial insurance.
• Active insurance broker license or the ability to obtain one within the required timeframe.
• Strong understanding of insurance products, coverages, and industry practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with clients, insurers, and other stakeholders.

Responsibilities

• Identify and prospect potential clients for short-term commercial insurance coverage.
• Conduct thorough risk assessments and insurance needs analyses for clients.
• Present insurance proposals and recommendations to clients.
• Assist clients with application forms and documentation.
• Provide ongoing support throughout the insurance lifecycle.

Skills

Insurance product knowledge

Risk assessment and analysis

Client relationship management

Negotiation and persuasion

Communication and presentation

Sales and business development

Market research and analysis

Regulatory compliance

Problem-solving and decision-making

Attention to detail and accuracy

Education

Bachelor's degree in Business Administration, Finance, Insurance, or a related field

Accredited representative in Personal and Commercial insurance RE5 Qualification NQF

Tools

Insurance software and tools

Job description

Job Overview

The Insurance Broker will act as an intermediary between clients and insurance companies, providing expert advice and assistance in securing insurance coverage tailored to their needs.

You will analyse client requirements, recommend suitable insurance products, and negotiate terms and pricing with insurance underwriters to ensure comprehensive coverage at competitive rates.

Objectives of this role

Serve as a trusted advisor to clients, understanding their business risks and insurance needs to provide tailored solutions.
Develop and maintain relationships with insurance underwriters and carriers to access a wide range of insurance products and secure favourable terms for clients.
Drive revenue growth and profitability through new business acquisition, client retention, and cross‑selling opportunities.
Stay abreast of market trends and competitor activities to identify opportunities and mitigate risks.
Ensure compliance with industry regulations and internal policies.

Key Responsibilities

• Identify and prospect potential clients in need of short‑term commercial insurance coverage, including businesses, organizations, and individuals.
• Conduct thorough risk assessments and insurance needs analyses for clients, identifying gaps in coverage and recommending appropriate insurance solutions.
• Research insurance markets and carriers to identify suitable products and underwriters for client needs, obtaining quotes and negotiating terms as needed.
• Present insurance proposals and recommendations to clients, explaining coverage options, terms, and pricing in clear and understandable terms.
• Assist clients with the completion of insurance applications, forms, and documentation, ensuring accuracy and completeness.
• Coordinate with underwriters and insurance carriers to bind coverage for clients, facilitating the issuance of insurance policies and certificates.
• Provide ongoing support and assistance to clients throughout the insurance lifecycle, including policy renewals, claims processing, and coverage adjustments.
• Develop and maintain relationships with clients, insurers, and other stakeholders, serving as the primary point of contact for all insurance‑related inquiries and issues.
• Stay abreast of changes in insurance regulations, market conditions, and industry trends, providing guidance and recommendations to clients as needed.
• Collaborate with colleagues and team members to share knowledge, resources, and best practices, fostering a culture of collaboration and continuous improvement.
• Manage client accounts and portfolios effectively, ensuring high levels of satisfaction, retention, and loyalty.
• Track and report on sales activities, pipelines, and performance metrics, identifying areas for improvement and optimisation.
• Participate in networking events, industry conferences, and professional development opportunities to expand knowledge, skills, and professional network.
• Adhere to ethical standards and professional codes of conduct in all interactions with clients, insurers, and other stakeholders.
• Demonstrate professionalism, integrity, and a commitment to providing exceptional service to clients at all times.

Qualifications and Experience

Bachelor's degree in Business Administration, Finance, Insurance, or a related field (preferred).

Proven experience in insurance brokerage or sales, with a focus on short‑term commercial insurance.

Active insurance broker license or the ability to obtain one within the required timeframe.

Strong understanding of insurance products, coverages, and industry practices.

Excellent communication, negotiation, and interpersonal skills.

Ability to build and maintain relationships with clients, insurers, and other stakeholders.

Proficiency in insurance software and tools.

Minimum insurance regulatory requirements: Accredited representative in Personal and Commercial insurance RE5 Qualification NQF.

Skills and Knowledge

• Insurance product knowledge
• Risk assessment and analysis
• Client relationship management
• Negotiation and persuasion
• Communication and presentation
• Sales and business development
• Market research and analysis
• Regulatory compliance
• Problem‑solving and decision‑making
• Attention to detail and accuracy

Credits in short term insurance (or NQF 5 Wealth Management or bachelors degree in finance or similar) Class of Business Qualification in Personal and commercial insurance 18 CPD Points in the last CPD cycle Current or previous criminal issues (even if resolved) Current or previous financials issues (even if resolved) Current or previously debarred by the insurance regulatory authority (I.e The FSCA) Brand new / less than 1 year experience or just complete 1-year learnership Poor command of English both spoken and written Required Skills : Carriers Renewals Performance Metrics Pipelines Options Regulatory Compliance Client Requirements Codes Adjustments Product Knowledge Decision‑Making Risk Assessment Metrics Conferences Forms Continuous Improvement Market Research Optimization Interpersonal Skills Insurance Networking Business Development Negotiation Regulations Administration Research Documentation Finance Software Business Communication Sales Management