Instrument Field Technician

Rhine Ruhr (Pty) Ltd; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading laboratory instrument supply company based in Stellenbosch is seeking a Field Service Technician. The role requires excellent communication skills, strong technical abilities, and a National Diploma in Electrical/Electronic Engineering. The technician will be responsible for fault-finding, routine maintenance, and customer relations. This full-time position includes benefits like a company vehicle and a 50% contribution towards medical aid.

Benefits

50% Medical Aid

Company owned vehicle

Qualifications

• Previous experience in field service advantageous.
• Previous exposure to laboratories advantageous.
• Must have own transport and valid driver’s licence.

Responsibilities

• Lead technical fault-finding and repairs on laboratory instruments.
• Perform routine maintenance on analytical and chemical laboratory instruments.
• Plan service trips and manage travel arrangements.

Skills

Good communication skills

Technical fault-finding

Ability to read technical drawings

Self-starter

Proficient in Microsoft OS

Communication skills in Afrikaans and English

Education

National Diploma in Electrical / Electronic Engineering

Tools

Microsoft Office

Networking basics

Job description

Responsibilities

Leading laboratory instrument supply company seeks a Field Service Technician. Good communication skills. Very good technical ability required. Technical fault‑finding. Ability to read and interpret technical drawings: mechanical, electronic and flow systems. Be a self‑starter and self‑driven. Typical administrative responsibilities: quoting, ordering stock, writing technical reports, planning service trips including travel and accommodation for three months ahead. Extensive travel away from home. Must be willing to learn and to retain training. Long‑term commitment essential. Doing routine maintenance services according to supplier preventative maintenance protocol on analytical and chemical laboratory instruments. Breakdowns and problem solving on analytical and chemical laboratory instruments. Working with customer base to ensure good relationships are maintained. Maintain a professional appearance at all times. Time keeping essential. General administration and maintenance of customer database.

Qualifications and Requirements

Educational requirements: National Diploma in Electrical / Electronic Engineering. Experience requirements: Previous experience in field service would be advantageous. Previous exposure to laboratories would be advantageous. Have excellent communication skills in both Afrikaans and English, written and spoken. Be proficient in Microsoft OS, Microsoft Office, basic knowledge of networking. Have own transport and valid drivers licence.

Benefits

• 50% Medical Aid
• Company owned vehicle

Application Details

Job Type: Full‑time.

Pay: R per month.

Commute/relocate: Stellenbosch, Western Cape – must be able to commute or plan to relocate before starting.

Application deadline: 02/28.