Installations Manager: Lead Quality & Timely Deployments

Tracker South Africa; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading technology firm based in Johannesburg is seeking an Installations Manager to oversee technician capacity and manage installation processes. The successful candidate will ensure service delivery excellence, manage installation quality standards, and lead the quality team. The role requires at least 5 years of experience in a call center environment and strong leadership skills. Competitive salary and benefits offered.

Qualifications

• At least 5 years' experience within a call center environment.
• At least 3 years' experience at supervisory level.

Responsibilities

• Manage technician capacity and installation processes.
• Ensure quality processes and service delivery during installations.
• Manage installation quality standards and compliance.

Skills

Computer literate (MS Office and Outlook)

Valid South African Driver's licence

Excellent verbal, written and interpersonal communication skills

Analytical skills

Leadership of change

Education

Relevant National Diploma in Logistics Management, Business Administration, Business Management or related field

Tertiary qualification or Degree in Automotive Electronics or a related field

Job description

A leading technology firm based in Johannesburg is seeking an Installations Manager to oversee technician capacity and manage installation processes. The successful candidate will ensure service delivery excellence, manage installation quality standards, and lead the quality team. The role requires at least 5 years of experience in a call center environment and strong leadership skills. Competitive salary and benefits offered.