Company Description
Our client, an established group of companies within the financial sector, is seeking to hire a highly skilled and experienced IT Business Analyst to join their team.
This is an excellent opportunity for a professional with strong analytical and problem‑solving skills to advance their career within a reputable organization.
Role Description
The Business Analyst will be responsible for analysing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency.
The BA bridges the gap between business needs and IT solutions by analysing, documenting, and communicating requirements, and supporting the implementation of solutions.
Qualifications and Experience
- • Bachelor’s degree in Information Technology or the following certifications:
- National Certificate: Business Analysis Support Practice
- Certificate Programme in Business Analysis
- National Certificate: Business Analysis
- Strong analytical and problem‑solving skills
- Excellent communication and interpersonal abilities
- Proficiency in business analysis tools and software is advantageous
- Minimum of 5 years of experience as a Business Analyst or in a related role
- 5 or more years of experience in analytics and systems development
- High proficiency with data management
Responsibilities
- Requirements Gathering and Analysis:
- Conducting interviews, workshops, and surveys to gather requirements from stakeholders.
- Documenting requirements using various techniques like use cases, user stories, and process flows.
- Analysing requirements for completeness, consistency, and feasibility.
- Process Analysis and Improvement:
- Mapping and analysing existing business processes to identify inefficiencies and areas for improvement.
- Developing process models and flowcharts to visualise current and future states.
- Recommending and implementing process improvements to enhance productivity and reduce costs.
- Data Analysis and Modeling:
- Collecting and analysing data from various sources to identify trends, patterns, and insights.
- Using data modeling techniques to support business decisions and predict outcomes.
- Creating dashboards and reports to communicate key performance indicators (KPIs).
- Stakeholder Management and Communication:
- Facilitating communication and collaboration between business stakeholders and technical teams.
- Managing stakeholder expectations and ensuring alignment on project goals and deliverables.
- Communicating analysis findings and recommendations to various audiences.
- Solution Definition and Implementation:
- Collaborating with stakeholders to define and document solution requirements.
- Supporting the design, development, and testing of solutions.
- Ensuring that solutions meet business needs and align with organisational goals.
- Project Management:
- Contributing to project planning and execution.
- Tracking project progress and managing risks and issues.
- Ensuring projects are delivered on time and within budget.
Knowledge & Skills
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision‑making process
- Business writing skills
- System Development Life cycle (SDLC)
- Unified Modelling Language (UML)
- Communication: verbal and written (presentations, seminars, reports, articles)
- Group session facilitation
- Strong analytical and problem‑solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and organisational skills
- Team player
- Marketing (selling the business case through presentations)
- Management (e.g., prioritisation, trade‑off analysis, psychology)
- Customer centricity
- Analytical, logical, lateral and creative thinking
- Systems thinking
- Design thinking