Independent Contractor | Brand Ambassador -Promoter Mp

Smollan Activation; Mbombela; On-site; ZAR 200 000 - 400 000; Full time

Job summary

A leading brand activation company in Mpumalanga is seeking a candidate to create and increase brand awareness through effective customer service and relationship management. Responsibilities include ensuring product availability, managing client relationships, and completing reports timely. Ideal candidates will possess strong organizational skills, resilience, and a focus on sales results.

Responsibilities

• Ensure product availability
• Check for expired and damaged stock
• Identify need for promotions to increase sales
• Inform client of cycle and ensure suitability
• Complete reports timeously
• Manage assets and equipment
• Complete necessary documentation when required
• Gather feedback from customer complaints and ensure resolution
• Build and maintain strong working relationships
• Maintain personal quality and productivity standards
• Demonstrate abilities to anticipate and manage change

Skills

Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Performance & results driven

Continuous growth & improvement

Resilience & stress management

Service Excellence

Analysis & problem solving

Sales orientation

Quality & detail excellence

Communication

Job description

Job Summary

Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.

Key Responsibilities and Deliverables

Shelf health

• Ensure product availability
• Check for expired and damaged stock
• Identify need for promotions to increase sales
• Inform client of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment (e.g. coolers, etc.)
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate abilities to anticipate and manage change

Key Competencies

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality & detail excellence
• Communication