Independent Contractor | Brand Ambassador -Promoter Ec

Smollan Activation; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading marketing firm in South Africa seeks a candidate to enhance brand awareness through effective shelf management, ensuring product availability, and cultivating strong customer relationships. Responsibilities include checking product quality, managing reports, and resolving customer feedback. Ideal for individuals skilled in teamwork and results-driven performance.

Responsibilities

• Ensure product availability and check for expired or damaged stock.
• Identify need for promotions to increase sales and inform client on cycles.
• Complete reports timeously and manage assets and equipment.
• Gather feedback from customer complaints and build relationships.
• Maintain personal quality and productivity standards consistently.

Skills

Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Performance & results driven

Continuous growth & improvement

Resilience & stress management

Service Excellence

Analysis & problem solving

Sales orientation

Quality & detail excellence

Communication

Job description

Job Summary

Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.

Key Responsibilities and Deliverables

Shelf health

• Ensure product availability
• Check for expired and damaged stock
• Identify need for promotions to increase sales
• Inform client of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment (e.g. coolers, etc.)
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate abilities to anticipate and manage change

Key Competencies

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality & detail excellence
• Communication