Independent Contractor | Brand Ambassador -Promoter

Smollan Activation; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading brand activation company in Cape Town seeks to enhance brand awareness by managing pricing and shelf health. Responsibilities include ensuring product availability, effective administration, and building strong customer relationships. The ideal candidate will be results-driven and possess effective communication skills.

Qualifications

• Ability to maintain pricing and shelf health.
• Strong customer service aptitude.
• Excellent communication skills.

Responsibilities

• Ensure product availability on shelves.
• Complete reports in a timely manner.
• Gather feedback from customers and resolve issues.

Skills

Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Sales orientation

Communication

Job description

Job Summary

Create and increase brand awareness through maintaining pricing, shelf health, promotions and strong customer and client relationships.

Key Responsibilities and Deliverables

Shelf health

• Ensure product availability
• Check for expired and damaged stock
• Identify need for promotions to increase sales
• Inform client of cycle and ensure suitable

Effective administration

• Complete reports timeously
• Manage assets and equipment (e.g. coolers, etc.)
• Complete necessary documentation when required

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate abilities to anticipate and manage change

Key Competencies

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance & results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality & detail excellence
• Communication