Inbound Sales & Service Advisor (UK) – Upsell & Service

CXP are now part of the Huntswood Group; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading service provider is seeking Inbound Sales and Service Advisors in KwaZulu-Natal to deliver exceptional customer experiences. You will communicate effectively to resolve issues, upsell products, and handle queries. Ideal candidates have a Grade 12 qualification and sales experience, are team players with a focus on customer satisfaction. Training and development opportunities are provided to support your career growth within the company.

Benefits

Tenure Bonus

Free Breakfast Mondays

Qualifications

• Minimum 1 year in targeted sales through service.
• Ability to handle objections and upsell effectively.
• Commitment to creating an excellent customer experience.

Responsibilities

• Resolve customer queries and issues swiftly.
• Upsell and assist with cancellations or complaints.
• Engage with customers and build rapport.

Skills

Sales through service experience

Communication skills

Team player

Customer experience focus

Education

Grade 12 or equivalent

Job description

A leading service provider is seeking Inbound Sales and Service Advisors in KwaZulu-Natal to deliver exceptional customer experiences. You will communicate effectively to resolve issues, upsell products, and handle queries. Ideal candidates have a Grade 12 qualification and sales experience, are team players with a focus on customer satisfaction. Training and development opportunities are provided to support your career growth within the company.