Inbound Sales Representative

Pronel Personnel; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment consultancy is seeking Inbound Sales Agents in Durban, South Africa. Ideal candidates are confident communicators with a background in sales or customer service. Your role will involve handling calls, understanding customer needs, and converting leads into sales. A competitive sales environment awaits you, offering opportunities for growth.

Qualifications

• Previous experience in inbound sales, customer service, retail, or call centre roles.
• Customer-first approach with the ability to build rapport quickly.
• Positive attitude and confidence.

Responsibilities

• Handle inbound calls and enquiries from potential customers.
• Understand customer needs and recommend suitable products.
• Convert leads into sales while maintaining customer service.
• Achieve individual and team targets.

Skills

Strong communication and interpersonal skills

Resilience

Good IT literacy

Job description

Overview

Are you a confident communicator with a natural flair for sales and customer service? We’re looking for Inbound Sales Agents to join a growing, dynamic team where your people skills and drive will be your greatest assets.

Responsibilities

• Handle inbound calls and enquiries from potential customers
• Understand customer needs and recommend the most suitable products or services
• Convert leads into confirmed sales while maintaining excellent customer service
• Keep systems up to date with accurate customer details and notes
• Work towards achieving individual and team targets
• Support promotional campaigns and contribute to a positive sales culture

What We're Looking For

• Previous experience in inbound sales, customer service, retail, or call centre roles
• Strong communication and interpersonal skills
• A customer-first approach with the ability to build rapport quickly
• Resilience, confidence, and a positive attitude
• Good IT literacy and the ability to learn new systems

Ready to Apply?

If you're motivated, personable, and ready to take on your next challenge, we’d love to hear from you. Apply now by sending your CV to: [e-mail]