In-Store Sales & Service Specialist

Clicks Group; Krugersdorp; On-site; ZAR 50 000 - 70 000; Full time

Job summary

A leading retail company in South Africa seeks a candidate for a customer service position focused on delivering operational excellence and enhancing the customer experience. The ideal candidate will have strong communication skills, a Grade 12 education, and experience in retail or FMCG. Responsibilities include executing point of sale activities, promoting loyalty programs, and ensuring exceptional customer service.

Qualifications

• Desirable experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Execute all operational activities at the point of sale efficiently.
• Maintain accuracy when scanning merchandise and collecting payments.
• Promote Clicks' clubcard and enroll new members.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% and English 50% at Grade 12 level

Job description

A leading retail company in South Africa seeks a candidate for a customer service position focused on delivering operational excellence and enhancing the customer experience. The ideal candidate will have strong communication skills, a Grade 12 education, and experience in retail or FMCG. Responsibilities include executing point of sale activities, promoting loyalty programs, and ensuring exceptional customer service.