Implementation Engineer

Open Box Software; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A consulting company in South Africa is seeking a technical professional responsible for the implementation and configuration of a B2B software platform. The role requires strong SQL skills and experience in software customization, data migration, and technical support. Candidates with .Net Core, C#, or Angular experience are preferred. This is an excellent opportunity to make a positive impact in the real estate industry.

Qualifications

• 3+ years relevant work experience as a Developer, Technical Business Analyst, Implementation Analyst, or similar role.
• Previous software experience with highly configurable applications.
• Exposure to QA processes.

Responsibilities

• Configure and customize product modules based on client needs.
• Oversee technical aspects of data migration, system integration, and user acceptance testing.
• Provide hands-on client and technical support during go-live.

Skills

SQL skills

Problem-solving

Detail oriented

API integrations

Tools

.Net Core

C#

Angular

Job description

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact.

You will be responsible for the integration, implementation and configuration of a B2B software platform. Acting as a key liaison between our sales and clients, you will analyse client requirements, configure system modules, and ensure successful technical execution and adoption of our solutions.

Responsibilities

• Configure and customize product modules based on client needs, ensuring alignment with industry best practices.
• Oversee technical aspects of data migration, system integration, and user acceptance testing.
• Offer hands‑on client and technical support during go‑live.
• Troubleshoot issues, ensuring prompt resolution and client satisfaction.
• Document business processes, configuration decisions, and implementation steps.
• Collaborate with clients and the sales team to gather business requirements and translate them into technical specifications.
• Assist with client workshops, conduct gap analyses, and provide recommendations for effective software adoption.
• Provide feedback to sales and development teams to influence roadmap improvements.

Qualifications

• 3+ years relevant work experience as a Developer, Technical Business Analyst, Implementation Analyst, or similar role.
• Previous software experience with highly configurable applications.
• Detail oriented and exposure to QA processes.
• Strong SQL skills.
• Exposure to API integrations.
• Proven track record in a problem‑solving capacity.
• Proven ability to work both independently and within a team.

Beneficial

• Any .Net Core/C#/Angular experience.
• Knowledge of the commercial real estate industry.
• Experience with property management, leasing, or asset management software.
• ETL technology experience.
• Experience implementing, configuring, or supporting SaaS or enterprise software solutions.

Personal Traits

• Friendly and humble
• Conscientious
• Empathetic and self‑aware
• Considerate
• Self‑motivated
• Sound decision‑making ability
• Team player