Impact Internship: Business & Customer Solutions

Company : OLDMUTUAL; Johannesburg; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Old Mutual in Johannesburg seeks professionals with a strong grounding in accounting, commerce or law to join a dynamic team delivering service excellence across client needs, complaints handling and knowledge management.

This role emphasizes business case development, data compilation and strategic problem solving within a regulated environment, offering exposure to customer service operations and legal practices.

Qualifications

• Bachelor degrees in accounting, law or commerce required.
• Information Technology, insurance or business administration/management knowledge preferred.
• Qualifications reflect a blend of accounting, law and commerce for cross-functional roles.
• Auditing or regulatory compliance exposure is advantageous.

Responsibilities

• Business Case Development
• Client Needs Analysis
• Customer Complaint Management
• Customer Service Delivery
• Customer Service Operations
• Customer Technical Support
• Data Compilation
• Developing Creative Solutions
• Evaluating Information
• Knowledge Management
• Legal Practices
• Oral Communications
• Service to Sales
• Solution Analysis

Skills

Customer service

Data analysis

Oral communication

Problem solving

Education

Bachelor of Accounting/LLB

BCom Information Technology

BCom Insurance

BCom Business Administration/Management

BCom Accounting Science

Job description

Old Mutual in Johannesburg seeks professionals with a strong grounding in accounting, commerce or law to join a dynamic team delivering service excellence across client needs, complaints handling and knowledge management.

This role emphasizes business case development, data compilation and strategic problem solving within a regulated environment, offering exposure to customer service operations and legal practices.