Immigration Coordinator (French/Portuguese Speaking)

Immigrationjobs; Johannesburg; Hybrid; ZAR 300 000 - 450 000; Full time

Job summary

A recruitment firm is seeking a French Speaking BPO Recruiter in Johannesburg, South Africa. The role involves managing the recruitment process and supporting candidates throughout. Ideal candidates will have customer service skills and be eager to learn. This position offers a flexible hybrid work setup and various benefits including performance bonuses.

Benefits

Flexible hybrid work

On-site café with meals

Performance-based bonuses

Professional growth opportunities

Qualifications

• Strong customer service skills with face-to-face, phone, and email experience.
• Ability to thrive in KPI-driven environments.
• Eagerness to learn new processes.

Responsibilities

• Craft strategies for attracting quality applications.
• Manage applications through the recruitment process.
• Support candidates from application to offer stages.

Skills

Customer service

Sales

Phone communication

Attention to detail

IT literacy

Job description

French Speaking BPO Recruiter – Johannesburg, South Africa

Permanent • Hybrid

Join our vibrant team as a French Speaking BPO Recruiter in Johannesburg, South Africa embracing a hybrid work setup! We’re on the lookout for a dedicated Talent Specialist to enrich our Recruitment Process Outsourcing (RPO) team, specializing in delivering top-notch recruitment solutions.

What’s the role?

As a BPO Talent Specialist, you’ll be at the forefront of the recruitment journey, diving deep into the dynamic realm of talent acquisition. Your key responsibilities include:

• Crafting attraction strategies to ensure a steady flow of quality applications.
• Partnering with hiring managers to pinpoint recruitment requirements.
• Ensuring meticulous management of applications through established processes.
• Providing unwavering support to candidates from application to offer stages.
• Facilitating smooth interview processes on behalf of our clients.
• Addressing queries from both clients and candidates with finesse.

Who are we looking for?

While prior recruitment experience isn’t mandatory, we’re keen on individuals with transferable skills and backgrounds in:

• Customer service (face-to-face, phone, and email)
• Sales
• Thriving in KPI-driven and target-oriented environments
• Excelling in process-oriented work settings

• Moreover, we’re seeking a French Speaking BPO Recruiter in Johannesburg, South Africa who:
• Exhibit confidence in phone-based communication
• Showcase an impeccable attention to detail
• Possess a solid level of IT literacy
• Thrive in collaborative team environments
• Demonstrate eagerness to grasp new processes and systems

What can you expect from us?

We’re dedicated to fostering a supportive and enriching workplace culture, offering a comprehensive benefits package, including:

• Flexible hybrid
• On-site café serving additional refreshments and hot meals daily
• Performance-based quarterly bonuses
• Exciting avenues for professional growth

If you’re enthusiastic about joining our team as the French Speaking BPO Recruiter in Johannesburg, South Africa, seize the opportunity and apply for this job now! Click ‘Apply Now,’ and our dedicated recruitment team will reach out to explore how you can contribute to our innovative and collaborative workplace.

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Junior Digital Marketing Specialist - Portuguese-speaking

Johannesburg, Gauteng Ad Talent

Posted 16 days ago

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Job Description

Who Are We:

A leading South African self-storage provider offering secure, flexible solutions for personal, business and vehicle needs.

Who Are We Looking For:

A dynamic and detail-oriented Digital Marketing Specialist to execute and manage our digital marketing campaigns, social media strategy and performance reporting across multiple platforms.

This role requires a strong grasp of paid media, content planning, CRM and team collaboration to ensure our marketing efforts are aligned with business objectives.

What Will You Do:

Key Responsibilities:

• Advertising and Campaign Management
  • Develop monthly Google and Facebook Ads briefs and coordinate with the designer for creative development
  • Collaborate with external Google Ads agency to launch campaigns and monitor Portugal performance
  • Publish and manage Facebook and Instagram ad campaigns using Meta Business Suite (Ads Manager)
  • Continuously monitor ad performance, optimise campaigns and report on results
• Content Planning and Social Media
  • Create a monthly social media content brief aligned with marketing goals
  • Coordinate with the designer to ensure timely delivery of visuals and content for publishing
  • Use a social media content planner tool (Airtable) to manage the content calendar and streamline content approval and posting processes
• Marketing Reporting
  • Lead bi-weekly and monthly marketing performance reporting meetings with internal stakeholders
  • Analyse and report on key marketing KPIs and campaign effectiveness
• Digital Presence and Local SEO
  • Manage and update Google Business Profiles for all locations
  • Liaise with the external website management and SEO agency to ensure website content is optimised and rankings are maintained
• CRM and Email Marketing
  • Work within HubSpot to build, manage and enhance the marketing automation and lead nurturing workflows
  • Collaborate on list segmentation, email campaigns and lead generation strategies
  • Build on the reporting function in HubSpot
• Team and Project Coordination
  • Manage and support the in-house designer, including setting clear briefs and reviewing outputs
  • Track and report on the designer’s monthly KPIs and deliverables

What Will You Need:

• Completed: Business or Marketing related degree
• 1-2 years of experience in digital marketing or a similar role
• Experience with tools such as Meta Business Suite, Airtable, HubSpot and Google Analytics
• Excellent written and verbal communication skills
• Highly organised, deadline-driven and process-oriented
• Experience working with or managing external agencies or freelancers
• Familiarity with performance reporting and data analysis
• Fluent in Portuguese
• In-depth knowledge of the Portuguese culture

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1

French Speaking Role

Posted today

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Job Description

Company Description

Merchants is a leading customer management partner specializing in business process outsourcing (BPO) to deliver exceptional customer experience and interactions. With over 30 years of experience, we have been managing contact center operations for blue-chip clients globally since 1981. Our services are built on best practice standards in the contact center industry to ensure quality and efficiency. We are committed to attracting the best talent and leveraging cutting-edge technology to create outstanding experiences for our clients. Visit our website at

Role Description

This is a full-time on-site role for a French Speaking Representative located in Sandton. The French Speaking Representative will handle customer inquiries and issues, providing support and guidance in a professional manner. Day-to-day tasks include managing customer interactions via phone, email, and chat, resolving complaints, processing orders, and providing product and service information. The role involves maintaining accurate customer records and ensuring high levels of customer satisfaction at all times.

Qualifications

• Proficiency in both French and English, with excellent verbal and written communication skills
• Customer service skills, including resolving issues and handling complaints
• Ability to manage customer interactions through various channels such as phone, email, and chat
• Strong problem-solving skills and attention to detail
• Experience in data entry and maintaining customer records
• Must be able to work on-site in Sandton
• High school diploma or equivalent; a bachelor’s degree is a plus
• Experience in a customer service or call center environment is preferred

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