ICT Administrator

First Technology Pty Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology services company in South Africa is seeking an ICT Administrator to provide efficient service and support to clients. The candidate will be responsible for delivering administrative support across various business areas, ensuring smooth operations and accurate documentation. Strong administrative and customer service skills are essential. This role offers the chance to work in an environment that values high performance and teamwork.

Qualifications

• Must demonstrate strong administrative skills and customer service demeanor.
• Ability to work independently and as part of a team.
• Attention to detail is essential.

Responsibilities

• Provide service, support, and customer satisfaction to all clients.
• Deliver administrative support across all client solution business areas.
• Ensure smooth operations and accurate documentation.

Skills

Strong administrative skills

Strong Customer service demeanour

Organised and methodical

Good team player

Strong Communication Skills

Attention to detail

Education

Grade 12/Matric

Job description

First Technology National is looking for a ICT Administrator to provide efficient service, support, and customer satisfaction to all clients while maintaining profitability. The role is responsible for delivering administrative support across all client solution business areas, ensuring smooth operations, accurate documentation, and timely coordination of ICT-related activities.

Key Responsibilities

• Quotations/Proposals & Follow up
• Outsourcing
• Customer/Sales Liaison
• Vendor Liaison
• Stock Management
• Close liaison with distribution Product Managers and Vendor category managers to ensure that the entire breadth of portfolio is offered to the customer for sell through purposes
• Knowing when MDF funding is made available to assist in flushing and ensuring that the customer is first to market with these promos
• Ensuring all promos and special bundles are made available to the customer timeously for sell through purposes
• Check completeness of product offering by comparing vendor CPL files with distribution offerings
• Ensuring that live feeds are as accurate as possible
• Products included cover all products available from distribution for resell purposes including corporate offerings, retail, consumer and gaming

All other tasks reasonably necessary to fulfil the above function, and ensure compliance with all other reasonable instructions given by the employer.

Minimum Requirements

• Grade 12/Matric
• Strong administrative skills
• Strong Customer service demeanour
• Organised and methodical
• Good team player, as well as ability to work independently
• Strong Communication Skills
• Attention to detail
• Role model in performance standards and demonstrates champions behaviour in line with HPOE (High Performance Operating Environment) values