Hybrid MSP Admin & Account Support Specialist

Netsurit; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A global Managed Services Provider is seeking a highly organized Account Executive Assistant to provide administrative support for the US Account Executive team. This critical role involves ensuring documentation accuracy, tracking team deliverables, and supporting client service processes. The ideal candidate should have experience in an MSP environment, proficiency in Microsoft 365, and excellent communication skills. This position offers a hybrid work model, providing flexibility while contributing to impactful work.

Benefits

Hybrid work model

Career development opportunities

High-performance team environment

Qualifications

• Prior experience in an Outsourced IT MSP environment is essential.
• Proven administrative experience supporting a team of 8 or more.
• Strong verbal and written communication skills in English.

Responsibilities

• Review and analyze client network information to identify upgrade needs.
• Assist with client-facing reporting, documentation, and presentations.
• Track monthly deliverables and ensure deadlines are met.

Skills

Organizational skills

Attention to detail

Time management

Customer service mindset

Microsoft 365 proficiency

Communication skills

Tools

Microsoft Teams

Microsoft Outlook

Excel

SharePoint

Job description

A global Managed Services Provider is seeking a highly organized Account Executive Assistant to provide administrative support for the US Account Executive team. This critical role involves ensuring documentation accuracy, tracking team deliverables, and supporting client service processes. The ideal candidate should have experience in an MSP environment, proficiency in Microsoft 365, and excellent communication skills. This position offers a hybrid work model, providing flexibility while contributing to impactful work.