Hybrid Inbound Travel Consultant

Executive Placings; Sandton; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A hiring agency is seeking a Senior Inbound Tour Consultant for a hybrid role in Johannesburg North. The ideal candidate has 3-5 years of inbound tour consulting experience and a passion for service excellence. Responsibilities include creating itineraries, managing bookings, and communicating with various stakeholders. Applicants should have knowledge of Tourplan and a good understanding of Southern and East African destinations.

Qualifications

• Minimum of 3 – 5 years previous inbound tour consulting experience required.
• Passion for delivering service excellence.
• In-depth knowledge of Tourplan and Wetu is advantageous.

Responsibilities

• Creative planning and designing of itineraries.
• Managing the reservations process for bookings.
• Handling of bookings from quote to finalizing, invoicing, and travel documents.
• Consistent and clear communication with agents and colleagues.
• Emergency duty on a rotational basis.
• Proactive selling of products ensuring the best possible safari.

Skills

Inbound tour consulting experience

Service excellence

Knowledge of Tourplan and Wetu

Knowledge of Southern and East Africa

Willingness to learn

Job description

Looking for your exciting new role for 2026?! An exciting hybrid opportuning exists for a senior Inbound Tour Consultant for a company in Johannesburg North.

Qualifications

• Minimum of 3 – 5 years previous inbound tour consulting experience required
• A passion for delivering service excellence
• An in-depth knowledge of Tourplan and Wetu is advantageous
• A good knowledge of South Africa, Southern and East Africa
• A willingness and aptitude to learn

Responsibilities

• Creative planning and designing of itineraries
• Managing the reservations process for bookings in a manner which ensures guest budget is achieved
• Handling of bookings from quote to finalising, invoicing and travel documents
• Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
• Emergency duty on a rotational basis
• Working hours early and late shift on a weekly rotational basis
• Calm and professional manner of servicing agents and guests
• Proactive selling of products and services ensuring the best possible safari for the guests