Human Resources Business Partner

IQbusiness; Centurion; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A financial services cooperative seeks a Human Resources Business Partner to drive business objectives and enhance employee experience. The ideal candidate will have at least 5 years of HR Generalist experience, skills in coaching, and strong communication abilities. The role involves planning workforce needs, managing recruitment, and compiling reports. Competitive salary and comprehensive benefits are offered.

Benefits

Competitive salary

Comprehensive benefits package

Career development opportunities

Qualifications

• Matric is required.
• Minimum of 5 years' Human Resources Generalist experience.
• Experience within a Contact Centre environment is advantageous.

Responsibilities

• Assist line managers with workforce planning and recruitment processes.
• Drive culture within the business and support Employee Lifecycle.
• Compile comprehensive monthly reports for management.

Skills

Strong administration skills

Coaching skills

Decision making skills

Influencing skills

Attention to detail

Strong verbal and written communication skills

Education

Diploma or bachelor's degree in human resources or industrial psychology

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Overview

Human Resources Business Partner at iMasFinance, a financial services Cooperative, reports to the Group Manager: Human Resources. The role aligns business objectives with management and employees, providing value-added partnership across business units and driving performance, growth and employee experience.

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Responsibilities

• Assist line managers with workforce planning by identifying gaps, forecasting future needs and developing strategies to close those gaps.
• Facilitate the effective execution of recruitment and selection processes.
• Ensure the development, implementation and adherence to effective onboarding programmes.
• Assist with development and monitoring of relevant business units training plans in conjunction with the Training Team.
• Develop, implement and monitor the relevant business units’ Employment Equity Plans in achievement of iMas’s business objectives.
• Assist in the development and implementation of the human resources strategy in the respective business units.
• Compile comprehensive monthly reports for management and for the Board of Directors and provide business with relevant HR analytics and insights and determine trends to optimise and inform decision‑making processes.
• Drive culture within the business with the support of culture and transformation initiatives and ensure optimal levels of employee engagement.
• Partner with line managers to identify needs and opportunities to support the achievement of business objectives on all aspects through the Employee Lifecycle.
• In conjunction with the Line Managers, create and implement career paths, succession plans and necessary development plans and monitor adherence to plans.
• Ensure the adherence to sound Industrial Relations practices.
• Facilitate, coordinate and actively participate in disciplinary proceedings, incapacity hearings, grievance processes and other employment relations activities and ensure the consistent application of policies and procedures and administration thereof.
• Co‑ordinate preparations for and represent iMas in CCMA hearings.
• Provide proactive performance management guidance to line managers, including coaching and career development.
• Assist in the development of divisional key performance indicators, objectives and standards by using the Balance Scorecard.
• Support and guide Line Managers during the performance management cycle and with the performance management system.
• Active involvement in organisational and job design including drafting and maintaining job profiles, conducting job grading, job matching and salary benchmarking.
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
• Agree and implement own and sub‑ordinates' development plans.
• Contribute to the development and continuous improvement of organisational standards, policies and procedures and monitor implementation and ensure full compliance within the Division.
• Conduct divisional HR Audits to ensure adherence to legislative and operational requirements.
• Provide professional support, guidance and administrative assistance to Line Managers to ensure achievement of functional and organisational objectives, including the drafting of business proposals.

Qualifications and Experience

• Matric
• Diploma or bachelor’s degree in human resources or industrial psychology
• Minimum of 5 years' Human Resources Generalist experience
• Minimum of 2‑3 years’ Human Resources Business Partnering experience
• Valid driver’s license
• Experience with the Financial Services industry, preferably in the Insurance sector
• Experience within a Contact Centre environment is advantageous

Knowledge and Skills

• Knowledge of Corporate Governance and relevant legislation and regulatory environments impacting the business
• Strong administration skills
• Attention to detail
• Coaching skills
• Decision making skills
• Influencing skills
• Knowledge of the latest competitive edge HR practices, tools and systems
• Strategic, conceptual and analytical thinking skills
• Self‑starter, results and performance driven with the ability to work independently (unsupervised)
• Strong networking, social and interpersonal skills
• Enhanced emotional functioning skills (EQ)
• Strong verbal and written communication skills and advanced proficiency in the English language
• Advanced computer skills, including Microsoft Excel, Word and PowerPoint
• Generally technologically orientated (tech savvy)

Benefits

Competitive salary, comprehensive benefits package, career development opportunities and a supportive, people‑centric culture.