Human Resources Administrator Cape Town Marriott Crystal Towers

Marriott Hotels Resorts; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global hospitality company in Cape Town is seeking an Administrative Assistant to provide critical support in front office operations. Responsibilities include answering phone calls, maintaining employee records, and assisting management with hiring processes. The ideal candidate should have a high school diploma and at least one year of related experience. This full-time position offers a chance to work in a vibrant team environment with opportunities for growth.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience is required.
• Ability to maintain confidentiality and security of employee records.

Responsibilities

• Answer phone calls and record messages.
• Assist management in screening resumes and conducting interviews.
• Maintain confidentiality of proprietary materials.

Skills

Computer Skills

Team Work

Customer Service Orientation

Interpersonal Skills

Attention to Detail

Education

High school diploma / G.E.D. equivalent

Tools

Microsoft Office

Job description

Description

POSITION SUMMARY

Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File track and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g. with regard to employment recruitment transfers and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.

Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and / or point of sale systems. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Safety and Security

• Report work related accidents or other injuries immediately upon occurrence to manager / supervisor.
• Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.
• Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Follow company and department policies and procedures.
• Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Assist other employees to ensure proper coverage and prompt guest service.

Communication

• Talk with and listen to other employees to effectively exchange information.
• Speak to guests and co-workers using clear appropriate and professional language.
• Discuss work topics activities or problems with coworkers supervisors or managers discreetly and quietly avoiding public areas of the property.
• Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness.
• Answer telephones using appropriate etiquette including answering the phone within 3 rings answering with a smile in ones voice using the callers name transferring calls to appropriate person / department requesting permission before placing the caller on hold taking and relaying messages and allowing the caller to end the call.

Assists Management

• Assist management in screening resumes conducting interviews and selecting new hourly hires using selection tools and systems.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and / or guests with tact respect diplomacy and confidentiality.
• Actively listen to and consider the concerns of other employees responding appropriately and effectively.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

• Enter and locate work-related information using computers and / or point of sale systems.
• Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance.

Communications and Relations

• Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
• Respond to questions requests and concerns from employees and management regarding company and Human Resources programs policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the division or property.

Recruitment - Programs and Strategies

• Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards.

Hiring - New Employees

• Create new employee personnel file.

Administration

• Maintain confidentiality and security of employee and property records files and information.
• Ensure accurate maintenance of all employee records and files (e.g. interview documents I-9s reference checks Drug Free Workplace Policy (DFWP) applicant self-identification forms department orientation check list).
• Answer phone calls and record messages.

Analytical Skills

• Computer Skills
• Learning

Interpersonal Skills

• Interpersonal Skills
• Diversity Relations
• Team Work
• Customer Service Orientation

Communications

• Communication
• Listening
• English Language Proficiency

Personal Attributes

• Integrity
• Positive Demeanor
• Dependability
• Presentation

Organization

• Detail Orientation
• Multi-Tasking
• Time Management

Computer Skills

• Microsoft Office Skills

Administration

• Maintaining Confidentiality

Education

High school diploma / G.E.D. equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience : Unclear Seniority

Key Skills Invoicing,Facilities Management,HVAC,AIX,Air Pressure Handling,AX

Employment Type: Full-Time

Experience: years

Vacancy: 1