Hrp Global Project Manager

Tmf Group; Cape Town; On-site; ZAR 1 212 000 - 1 560 000; Full time

Job summary

A global administrative services provider in Cape Town seeks a Project Manager for HRP onboarding. The role includes managing client onboarding projects, ensuring quality control, and stakeholder communication. Candidates must have over 5 years in financial services or payroll, alongside project management experience. This position offers professional development and training opportunities, contributing to a robust international team.

Benefits

Professional development opportunities

Flat hierarchies with direct contact to management

Extensive individual training opportunities

Qualifications

• Minimum 5+ years' experience in Financial Services or payroll environment.
• 3+ years' experience in a project management role.
• Understanding of payroll processing and structure.

Responsibilities

• Deliver all assigned Implementation and Onboarding Projects.
• Act as main central point of contact for clients.
• Produce detailed project plans and manage risks.

Skills

Project management skills

Advanced proficiency of MS Project Online

MS Excel

MS PowerPoint

MS Word

Intermediate proficiency of MS PMO

Power BI

MS Visio

CRM skills

Fluency in English

Education

Bachelor's degree in accounting or finance

Project management certification (Agile, Prince 2, Lean Six Sigma)

Job description

General Information

• Location: Cape Town, South Africa
• Work Types: Permanent
• Categories: Client Onboarding, Entity Management
• Note: We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms.

If you are approached for payment, this is likely to be fraudulent.

Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we are a global company with 11,+ colleagues based in over offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people.

Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

Development of HRP onboarding practice contributing, taking initiative and participating on improving and promoting the HRP implementation and onboarding best practice. Improving global standards, efficiency, productivity, quality. Improving of existing processes or process maps, written process, SOPs and creating them if not available, etc.

Innovation: offering support to implement any new technology, applications, tools that might improve the HRP onboarding practice.

Key Responsibilities

• Projects delivering: delivering all assigned Implementation and Onboarding Projects in line with recognised best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting).
• Point of escalation: acting as main central point of contact for clients and internal stakeholders for all Projects assigned.
• Project planning and executing: producing a detailed relevant project plan that includes objectives, scope, deliverables, timeliness, and resource allocation; aligning with clients and internal stakeholders to ensure dates are achievable; managing interdependencies, incorporating all required Project workstreams; creating, maintaining and updating all required project management outputs at each country level (such as but not limited to Project Plans, RAID logs, Stakeholder lists, Governance plans, Communication plans, Availability tracker, etc.).
• Risk assessment and mitigation: identifying any potential risks that might impact the Project's success, recommending and implementing actions to mitigate those risks.
• Stakeholder communication: maintaining clear and effective communication with all Projects Client and TMF stakeholders (such as Local Offices, Technical Teams, Management/Leadership, Colleagues and others when applicable) to provide updates, address concerns, provide solutions for regular and complex problems/gaps and manage expectations (through Internal briefings, Kick Off Calls, Status Updates, SteerCos, Lessons Learned sessions, etc.) working closely with Solution Architects (for Global Solution Overview aspects related), Sales (for any commercial aspects related), Internal teams to ensure One TMF approach.
• Escalation: timely escalating resource issues, delayed project phases, missed deadlines and other planning issues; ensuring the central support teams and/or local offices adhere to the HRP onboarding defined procedures; adhering to relevant escalation process.
• Budget management: creating and managing the Project budget ensuring cost control and efforts throughout the Project are recorded; setting, monitoring project KPIs and proposing solutions for improvement (on-time completion rate, planned hours vs time spent, budget variances and more).
• Change management: managing changes to Project scope, deviations, requirements, timeliness and assessing their impact on the Project through correct Contract & Change Management standard (i.e., Change Requests, Addendums, etc.) always working closely with contracting team (CCT) and the assigned AD/CSD and CSM as applicable.
• Project Closure: ensuring a smooth project closure, including proper documentation, final deliverables and knowledge transfer if needed; ensuring any BAU requirements are set up with the appropriate teams (AD, CSD, CSM, Billing Team, CSC) such as SLAs, KPIs, Billing, Tools, etc.
• Internal Projects Reporting: reporting actual performance accountable for the performance and results (revenue); offering support for measuring and reporting the relevant metrics through various internal reporting such as management reporting, IOS revenue reconciliation, dashboards (project analysis), Utilization reporting (including productivity), client satisfaction survey (CSAT), CRM, DAX timesheet, etc.; adhering to relevant internal reporting process.

Key Requirements

• Project management skills
• Advanced proficiency of MS Project Online, MS Excel, MS PowerPoint, MS Word
• Intermediate proficiency of MS PMO, Power BI, MS Visio & CRM
• Knowledge of HR and Payroll processes, understanding from a generalist's perspective how payroll is set up, structure, dependencies, implications, outputs and timelines
• Basic understanding of HRP interfaces
• Fluency in English (written & oral); additional languages (e.g., Spanish, Mandarin, others) are a plus
• Effective communication
• Collaboration
• Stakeholder management
• Time management
• Problem-solving
• Adaptability (being flexible and responsive to changes in project scope or priorities; managing projects across multiple countries)
• Organization
• Negotiation
• Risk management
• Attention to detail
• Analytical thinking

Experience and Qualifications

Minimum 5+ years' experience in Financial Services Industry or worked in a local payroll environment, with clear understanding of payroll processing. Minimum of 3+ years' experience in a project management role within the global services sector. Bachelor's degree in accounting / finance or of science in human resource management - necessary. Agile PM (Foundation and / or Practitioner) / Prince 2 / Lean Six Sigma / other project management certification – desired.

Candidate profile

• Client oriented (accustomed to speaking and negotiating with client C-levels)
• Working independently, with guidance only in the most complex situations
• Has project management and HRP experience
• Flexible to manage multi-country, multi-regional complex projects
• Ability to coordinate with different departments / teams to set up new procedures and get those implemented
• Ability to travel as required

What's in it for you?

An exciting opportunity in an international company. Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy. A career within an ever evolving market. Flat hierarchies with direct contact to management and international exchange.

Want to know more about a career with TMF Group?

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