Employee Records Management
- Ensure accurate and up-to-date employee records, including personal details, contracts, and performance evaluations.
- Generate and distribute regular reports on HR metrics and analytics.
- Manage and secure confidential employee information.
Onboarding Facilitation
- Facilitate the onboarding process for new hires, including the documentation of new hires and orientation.
- Coordinate with various departments to ensure a seamless integration of new employees.
- Provide support and guidance to new employees during the initial phases of their employment.
HR Inquiries
- Act as the first point of contact for routine HR inquiries from employees related to HR policies, procedures, and benefits.
- Provide timely and accurate responses.
- Escalate complex issues to HR Officers or Managers as needed.
Administrative Tasks
- Perform routine administrative tasks such as filing, scanning, copying to ensure smooth operations within the HR Shared Services division.
- Support compliance efforts by ensuring HR practices adhere to relevant laws, regulations, and internal policies.
Document Control
- Assist in the preparation, distribution, and filing of HR documentation.
- Maintain and update HR documents, including policies, manuals, and standard operating procedures.
- Accurately maintain and update employee records ensuring all information is current and compliant on the SAGE system.
- Ensure the accessibility and version control of HR documents for internal use.
Payroll Data Processing
- Ensure that all payroll transactions are processed accurately and on time before close-off.
- Process appointments for permanent and temporary employees.
Control SAGE Data Entries
- Control data entries on SAGE to maintain accuracy and compliance.
- Assist with the day-to-day functions of the Shared Services Manager, including onboarding, when needed.