HR Officer

MCI, LC; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

A leading tech-enabled business services provider is seeking a proactive HR Officer in Cape Town to support HR functions including payroll and compliance. This role is critical for ensuring smooth HR operations and requires working hours aligned with US time zones. Ideal candidates will have a strong understanding of South African labor laws and experience in employee relations.

Qualifications

• Proactive and detail-oriented approach.
• Strong understanding of South African labor legislation.
• Experience in payroll and employee relations.

Responsibilities

• Support HR operations across payroll and compliance.
• Maintain compliance with labor legislation.
• Contribute to employee engagement initiatives.

Job description

Overview

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a proactive and detail-oriented HR Officer to support the HR function across payroll, employee relations, compliance, and administration. The role will play a key part in ensuring smooth HR operations, maintaining compliance with South African labor legislation, and contributing to employee engagement and development initiatives.

Start Date : ASAP

Shift Pattern : M-F 15 : 00 - 24 : 00 SAT

This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions.