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A leading health and beauty retailer in South Africa is seeking an HR Manager to oversee HR operations across multiple distribution centres. This pivotal role involves managing the HR Operating Plan, ensuring compliance with labour laws, and fostering a high-performance culture. The ideal candidate will have extensive HR experience in a retail environment and relevant qualifications. Competitive salary and dynamic work environment offered.
Clicks, South Africa's premier retailer in health, beauty, and wellness, is on the lookout for a dynamic HR Manager to spearhead logistics operations.
This pivotal position will be based in the Centurion Distribution Center and will oversee human resource functions across three Distribution Centers located in Cape Town, Centurion, and Durban.
Job Purpose To manage and coordinate the delivery of the Human Resources Operating Plan across the Distribution Centres in line with group policies, business objectives, and legislative requirements.
Responsibilities To plan and manage the delivery of the HR Operating Plan across all distribution centres to support the achievement of business and HR objectives for the logistics function.
To attract, recruit and place the right talent for the right roles in order to meet business needs.
To deliver onboarding and orientation of new employees to drive integration into the business.
To co-ordinate and manage delivery of the performance management process, in accordance with agreed frameworks, in order to drive a high-performance culture.
To deliver the transformation roadmap in order to achieve transformation targets.
To build, manage and maintain relationships with internal and external stakeholders to drive implementation of HR best practice in order to achieve competitive advantage.
To drive consistent, compliant and fair people practices, processes and policies across the distribution centres to promote operational stability, mitigate labour-related risks and uphold group standards.
To build and maintain constructive relationships with union representatives and shop stewards to support effective consultation, dispute resolution and a stable industrial relations climate.
To provide timely, accurate and relevant HR data and insights to support informed decision-making, mitigate people-related risks and maintain effective oversight of workforce practices.
To manage financial, human and other resources to deliver the HR Operating Plan and contribute to the achievement of business objectives.
To visit the Cape Town and Durban Distribution Centres 3-4 times per quarter.
Qualifications 3-year bachelor's degree in Human Resources Management, Industrial Psychology, Labour Relations, or a related qualification (Essential) Postgraduate Qualification in HR or Business Administration (Desirable) Registration with a recognised HR professional body e.g., SABPP or equivalent (Desirable) Training or certification in Labour Law, Industrial Relations, or Occupational Health and Safety (Desirable) A valid driver's licence Job Experience 5 years' experience in a retail or services industry in an HR management role 5 years generalist HR experience years senior HR management experience in a large, multi-site organisation.
3 years' experience dealing with IR and CCMA matters.
Leading negotiations in a bargaining council or a labour union (Desirable) Experience in HR strategy development for logistics (Desirable) Job related competencies Deciding and Initiating Action Leading and Supervising Adhering to Principle and Values Persuading and Influencing Analysing Planning and Organising Delivering Results & Meeting Customer Expectations Adapting and Responding to Change Job related knowledge and skills HR management and best practices Remuneration systems and benefits People management Knowledge of the HR value chain (e.g., workforce planning, talent acquisition, learning and development, performance, rewards and exit interviews) Knowledge of relevant labour legislation (LRA, BCEA, EEA) and collective agreements in a unionised environment Employee relations and industrial relations practices, including grievance handling, disciplinary processes and dispute resolution.
Project and change management methodology.
Financial management Transformation codes and sector targets HR Information Systems (HRIS) and digital tools for data management and reporting.
Understanding of organisational development principles to support transformation and culture initiatives.
Knowledge of workplace health, safety, and wellness practices relevant to logistics environments.