HR Manager

Phoenix Recruitment; Pretoria; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading hospitality business based in Capital Park, Pretoria is seeking an experienced HR Manager to oversee the human resources function. The ideal candidate will manage employee relations, recruitment, and compliance with South African labour laws. A Bachelor’s degree in HR or a related field and a minimum of seven years' experience in a senior HR role is required. Strong problem-solving, organisational, and interpersonal skills are essential for success in this role.

Skills

Strong knowledge of South African labour laws

Excellent team collaboration skills

Conflict resolution skills

Organisational skills

Time-management skills

Analytical skills

Problem-solving skills

Attention to detail

Education

Bachelor’s degree in human resources or related field

Matric / Grade 12 or equivalent

Tools

Sage

Jarrison

MySHEQ

Microsoft Office (Outlook, Word, Excel, Teams, OneDrive)

Job description

Overview

Hospitality business based in Capital Park, Pretoria is looking for a HR Manager to lead and manage the full spectrum of the human resources function, ensuring alignment with organisational goals and fostering a productive, compliant and positive work environment.

Responsibilities

• Employee relations: Mediate workplace conflict and resolve employee grievances; Fostering a positive and productive work culture through proactive engagement; Communicate human resources related matters to employees.
• Recruitment and talent acquisition: Conduct a job analysis and create a job advert; Manage screening, interviewing and pre-employment checks; Issue employment offers and develop talent attraction strategies; Provide feedback to applicants; Manage contract renewals.
• Induction and onboarding: Develop and implement induction programmes; Welcome new employees, conduct site tours and oversee the onboarding process, including trial and training trips; Ensure employee integration and induction training for all staff.
• Compensation and benefit management: Benchmark wages and develop and implement wage scales; Manage and implement bi-annual wage increases for staff in line with negotiated wage increased; Address wage and clock-in queries; Assist the Operations Manager and finance department with staff bonuses, tips and incentive programmes; Consolidate and submit weekly wages, including sign-on, training and work on site registers.
• Leave management: Manage leave queries and approvals; Guide managers on the appropriate leave processes.
• Performance Management: Develop and implement performance management systems; Support managers in setting goals, feedback and performance reviews.
• Job management and training: Develop, maintain and update job descriptions; Manage job grading and evaluations; Drive training and development for the entire company; Consult with HODs to identify the key training needs across the entire company; Develop an annual training plan and budget for the following year and submit to the COO for approval annually by September; Source accredited and non-accredited training providers as per the training requirement; Assist with the development of learning material and content; Liaise with the Training Manager on learning programmes, implementation and performance management; Liaise with the Systems Project Manager to identify and implement suitable training tools; Liaise and support the operations with training logistics, such as staff scheduling and training administration.
• Employee Wellness: Organise wellness days and team-building activities; Co-ordinate wellness programmes; Monthly weight discussions for staff members over the required BMI; Assist with staff medical and drug testing.
• Employee travel: Manage passport control, visa applications and vaccinations; Arrange travel logistics (flights, accommodations, transfers) and after-hours staff transport.
• Disciplinary action: Guide and support managers through the disciplinary process; Investigate and conduct inquiries into reported transgressions; Ensure and action appropriate disciplinary outcomes, aligned with the disciplinary code.
• Labour relations: Ensure compliance with South African labour laws and HR policies; Assist to draft new HR policies in line with operational requirements and the Labour Relations Act; Liaise with labour laws and represent the company at the CCMA.
• Employee terminations: Conduct exit interviews and report on the outcomes; Manage the termination process including termination administration.
• Employment equity: Serve as senior employment equity manager to assist with the implementation of the employment equity plan; Serve on the employment equity committee.
• Skills development facilitation: Chair the skills development and training committee; Conduct a training needs analysis and draw up SETA training plans; Timeously prepare and submit SETA skills development plans and reports on an annual basis; Oversee training budgets, SOPs and training manuals; Liaise with CATHSETA and apply for mandatory and discretionary grants.
• Human resources strategy and planning: Together with the Site HR Manager and with the approval of the Chief Operating Officer, align the human resources strategy with the organisational goals; Improve human resources systems and processes; Lead workforce planning, retention and succession initiatives; Together with the Site HR Manager, oversee, manage and action human resources projects related to the staff.
• Human resource finances: Manage and process human resources related quotes, invoices and submit for approval; Authorise staff petty cash and refunds; Maintain sound financial records.
• Human resources analytics and reporting: Analyse human resources statistics such as staff turnover, membership statistics, leave taken per department, employment equity demographics, overtime worked; Report on human resources statistics to the COO on a quarterly basis.
• Team / department management: Co-ordinate and oversee the daily activities and streamline tasks of team members to ensure goals are met; Allocate resources efficiently; Develop and implement plans to improve team performance; Delegate tasks and communicate clearly; Promote teamwork and collaboration; Review team performance informally and formally; Empower team members to be creative and innovative; Manage time and attendance and ensure leave policies are followed; Address conflicts and maintain appropriate dress code; Communicate directives from Top/Senior Management to the team.
• General and administration: Set up fingerprint access for employees and deactivate on termination; Order name badges; Injury on duty support to the health and safety manager and train management team; Maintain detailed employee records; Handle UIF administration and employee confirmations; File and archive; Manage routine administrative tasks; Keep up to date with legislative requirements; Undertake other reasonable tasks as requested.

Requirements

• Matric / Grade 12 or equivalent
• Bachelor’s degree in human resources, or similar qualification in related field
• Minimum of seven (7) years’ experience in a senior HR managerial role
• Registration with a professional body (e.g., SABPP) will be highly beneficial
• Strong knowledge of South African labour laws and HR best practices
• Experience with SETA, EE, CCMA, and HR, Safety, Sage and time-keeping systems (Sage, Jarrison, MySHEQ)
• Advanced Microsoft Office knowledge and skills (Outlook, Word, Excel, Teams, OneDrive)
• Valid driver’s license with own reliable transport
• Excellent team collaboration, interpersonal and conflict resolution skills
• Strong organisational, time-management and analytical skills
• Strong problem-solving skills
• High level of integrity and confidentiality
• Inquisitive
• Attention to detail with a high level of accuracy
• Assertive
• Ability to take initiative within mandated authority
• Clear criminal and credit record